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Philips 9FF2 user manual Troubleshooting

Models: 9FF2

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6.4Troubleshooting

6.4Troubleshooting

Please see below for various situations and recommended actions.

Situations

Warning message: "Low battery"

Recommended actions

Recharge Photo Frame or turn off Photo Frame before it can be recharged again. If the Photo Frame's internal battery level drops completely to zero, the "Current time" setting may be lost.

Warning message: "No free space to store more photos"

It means your Photo Frame is fully loaded with photos.

If such message shows up when your Photo Frame holds less than 40 photos, please use USB cable to connect Photo Frame to PC and use PC to check if there are abnormal files taking up the local memory of Photo Frame. Normal files inside Photo Frame are usually less than 250KB in size.

Warning message: "No photo on internal memory"

It means there is no photo in your Photo Frame. If such message shows up after you load photos onto Photo Frame from PC, please make sure to the instructions in "Copying photos" section are followed properly.

Warning message: "No photo on external memory"

It means there is no photo in your memory card. If such message shows up after you load photos onto memory cards from PC, please make sure to the instructions in "Viewing PC photos from a memory card" section are followed properly.

Screen freezes and does not respond to control anymore

Use a pin to trigger the RESET button through the hole at the lower-left corner on Photo Frame's back (next to Serial Number and Model Name sticker).

Part of photo is cropped on Photo Frame

Adjust your photo to 3:2 aspect ratio. Many digital cameras take photos in 4:3 aspect ratio but Photo Frame displays photos on 3:2 aspect ratio screen.

Consequently, some upper and bottom parts of a typical 4:3 photo will not be displayed on Photo Frame's screen.

Keeping your Photo Frame up to date

At times Philips will provide Software to keep your Photo Frame up to date. Please register yourself to www.philips.com/register or visit www.p4c.philips.com for latest support news.

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Philips 9FF2 user manual Troubleshooting

Contents

9FF2 Photo FrameUser manual Manuel dutilisation Manual del usuario Benutzerhandbuch 4. Creating and Managing Slideshows Philips 2006 2006.8 First VersionContent Philips Electronics Introduction1.1 Packing list 1. Getting startedPower adaptor Power outlet1.2.1 Connecting Power Source 1.2 Initial setup1.2.2 Locate Control Buttons 1.2.3 Turning on Photo Frame1.2.4 Select Language 1.2.5 Setting Time, Date and ClockUse this function to set the time and date of the Photo Frame Navigate down to Time, Date and ClockRemoving a memory card 1.2.6 Play Photos from Memory CardInserting a memory card To remove the Compact Flash card, pull out the card slowly 2.2 Slide Show Mode 2. Enjoying Photos2.1 Browse Mode 3. Managing Photos and Albums 3.1 Thumbnail Access and Navigation3.3 Photo selection - single and multiple 3.2 Quick access to thumbnaiCopying photos single and multiple photos 3.4 Photo Menu3.4.1 Copying Photos Disconnect the USB cable Philips Electronics To copy from Photo Frame to PCnavigation 3.4.2 Deleting Photos2Navigate down to go to Rotate and Crop 3.4.3 Rotating, Zooming and Cropping3Rotating zoom + button Zooming and Croppingnavigation 3.4.4 Moving Photos4the Photo Menu to Move toNote Effects can be removed by selecting “no effect” 3.4.5 Photo Effects5Photo Effectsselect between No EffectNote Frames can be removed by selecting “no frame” 3.4.6 Frames6There is a limit of 500 albums that can be created 3.5 Album Menu 3.5.1 Creating New Photo AlbumAlbums can be renamed at any time by following the instructions below 3.5.2 Rename Album3.5.3 Delete Album 4.1 Slideshow 4.1.1 Create New Slideshow 4 Creating and Managing SlideshowsUse this function to add previously created albums into slideshows 4.1.2 Play All albums or selected slideshow4.1.3 Add Album to Slideshow Navigate right to go to the slideshow list Press Play Slideshow to leave this menu and play the slideshowNavigate right to pick the album to be added and press OK to add Philips Electronics4.1.4 Remove Album from Slideshow 4.1.5 Rename Slideshow 4.1.6 Delete Slideshow Philips Electronics 4.2 Slideshow SequenceSlideshows can be played in one of two ways randomly or sequentially Slide and Scroll 4.3 Transition EffectsNote1 This function applies to all the slideshows stored on all media Note This function applies to all the slideshows stored on all media 4.4 Frequency4.5 Collage 4.6 Background Color 5.1 Brightness 5 SetupUse this section to choose the menu language of the Photo Frame 5.2 LanguageDelete Permission 5.3 Memory CardNavigate down to Memory Card Navigate right select Do Not Allow or Allow5.4.1 Create New Step 1 Create New Alarm Event Reminder5.4 Event Reminder Step 2 Event Reminder Photo Select the Photo that will be displayed when the reminder startsNavigate right and down to go to Photo Press the OK button to confirm selectionSelect the date when the Event reminder will start Define the time of the day when the reminder will startStep 3 - Event Reminder Time Step 4 Event Reminder DateDeleting an event reminder 5.4.1 Snooze Time 5.5 Time, Date and ClockDate Show ClockWeekday - Monday 0000 to Friday 5.6 Auto On/OffWeekend - Saturday 0000 to Sunday Note Digital Photo Frame will automatically turn off its display exactly at the Auto-off time if the time has already passed it will go into Auto-off status at the next set time 5.7 Auto Tilt Philips Electronics 5.8 Beep On/OffTurning the button sounds ON or OFF Press OK to exit 5.9 Status6.1 Checking Display Status 6 Getting help6.2 Taking Care of Photo Frame 6.3 Frequently asked questions A Connect Photo Frame to PC and put photos directly under the root directory of the Photo Frame drive. Disconnect the USB cable. After a few seconds, all photos in the root directory will be automatically added to Photo Frame and the directory will be emptied. Note that this operation does not apply to photos in sub-directories 6.4 Troubleshooting 24 months Germany, Turkey 6.5 Service and Warranty12 months Contact Greece 7.1 Philips Pixel Defect Policy 7 AppendixPixels and Sub pixels Types of Pixel DefectsBRIGHT DOT DEFECTS Proximity of Pixel DefectsACCEPTABLE LEVEL MODELMODEL TOTAL DOT DEFECTSACCEPTABLE LEVEL 9FF2 seriesRecycling Information for Customers 7.2 RegulatoryBanned Substance Declaration CE Declaration of ConformityFCC Declaration of Conformity Commission Federale de la Communication FCC Declaration EN 55022 Compliance Czech Republic Only VCCI Notice Japan Only Polish Center for Testing and Certification NoticeBSMI Notice Taiwan Only North Europe Information Nordic CountriesWaste Electronics and Electrical Equipment WEEE End-of-Life DisposalAccessories 7.3 SpecificationDimensions PowerSlideshow setting Collage, Random, Sequential, Transition effect Taking care of your Photo Frame Frequently Asked Questions Philips Electronics