48 Helpful Hints
If you are having problems with your product, check this list of problems and possible solutions before request- ing service. You may be able to solve the problem yourself.
If you need to call a customer service representative, please know the model number and serial number of your product before you call. This information is on the back of the product. Also, please take a moment to identify the problem you are having, and be prepared to explain this to the representative. If the representative will need to help you with operations, please stay near the product. Our representatives will be happy to assist you.
Location
For safe operation and satisfactory performance of your TV/VCR, remember the following:
•Shield it from direct sunlight and keep it away from sources of intense heat.
•Avoid dusty or humid places.
•Avoid places with insufficient ventilation. Do not block the ventilation openings at the top and bottom of the TV/VCR. Do not place the TV/VCR on a carpet, as this will block the ventilation openings.
•Avoid locations subject to strong vibrations.
•Do not place the TV/VCR near strong magnetic fields.
•Do not move the TV/VCR from a cold place to a hot place, or vice versa.
•Do not use this TV/VCR under high temperature conditions.
Electrical Shock and Fire Hazards
•Do not handle the power cord with wet hands.
•Do not pull the power cord when disconnecting it from the TV/VCR or the AC (alternating current) wall outlet. Grasp it by the plug.
•If you spill water on the TV/VCR, unplug the power cord immediately and take the TV/VCR to an autho- rized service center.
•Do not put your fingers or objects into the TV/VCR cassette compartment.
•Do not place anything on top of the TV/VCR.
Dew Warning (Moisture Condensation)
•The TV/VCR has a sensor that detects moisture condensation. Moisture may condense inside the TV/VCR when you move it from a cold place to a warm place, after heating a cold room, or under conditions of high humidity.
If excessive moisture is present inside the TV/VCR, "DEW PROTECTION PLEASE WAIT" appears on the screen; a safety device prevents the VCR from operating until moisture is gone. When "DEW PROTEC- TION PLEASE WAIT" appears on the screen, keep the TV/VCR power on, but do not try to play a tape. Allow at least two hours for the TV/VCR to dry. "DEW PROTECTION PLEASE WAIT" may appear for up to one hour after moisture is gone. During this time, you can not insert a cassette.
TV/VCR will not perform a timer recording.
•Set the recording start and stop times correctly. Details are on pages
•Make sure the TV/VCR power is off.
•Set the clock. Details are on pages 12-19.
•Put a tape in the TV/VCR. The tape must have a record tab.
•With ShowGuard, you don’t have to worry about losing your timer recordings. If the power fails, timer recordings will be restored when the clock is reset. (The clock will reset itself automatically if you are using AUTO CLOCK. Details are on pages
•Make sure DEFEAT RECORDING is OFF. Details are on page 37.
TV/VCR will not record.
•Make sure the tape has a record tab. Details are on page five.
•Make sure DEFEAT RECORDING is OFF. Details are on page 37.
•Connect the AC power cord securely to the AC 120V jack on the back of the TV/VCR. Plug the power cord into an active AC outlet. Details are on page seven.
•Check your hookups. Details are on pages
•Set up the channels. Details are on pages
Channel reception is poor.
• Check connections, then set up the channels again. Details are on pages
TV/VCR ejects the tape when you try to start a recording.
• Make sure the tape has a record tab. Details are on page five.