Troubleshooting

 

 

 

Problem

Solution

The player does not respond to

Aim the Remote Control directly at the sensor

the Remote Control

 

on the front of the player.

 

Reduce the distance to the player.

 

Replace the batteries in the Remote Control.

 

Re-insert the batteries with their polarities (+/–

 

 

signs) as indicated.

Buttons do not work

To completely reset the player, unplug the AC

 

 

cord from the AC outlet for 5-10 seconds.

Player does not respond to some

Operations may not be permitted by the disc.

operating commands during playback.

 

Refer to the instructions of the disc jacket.

DVD Player cannot read

Use a commonly available cleaning CD/DVD to

CDs/DVDs

 

clean the lens before sending the DVD Player for

 

 

repair.

Menu items cannot be selected

Press STOP twice before selecting the System Menu.

 

– Depending on the disc availability, some menu items

 

 

cannot be selected.

Unable to play DivX movies

Check that the DivX file is encoded in ‘Home

 

 

Theater’ mode with DivX 5.x encoder.

DVD Player upgrades

If a DVD does not play properly, contact Philips at 1-

 

 

800-531-0039 for assistance. Due to the

 

 

inconsistency of Disc formats provided by various

 

 

Disc manufacturers, your DVD Player may require a

playability enhancement. As DVD technology has advanced, these enhancements have become both common and easy to complete.

E n g l i s h

If you are unable to remedy a problem by following these hints, contact Philips.

37

Page 37
Image 37
Philips DVP642/37 user manual Troubleshooting