Troubleshooting • 6

Other Problems (continued)

Problem

Shuttle Jam

Reason:

Envelope thickness lever is set too low for

 

material.

Solution:

Open the back of the printer, and adjust

 

the media thickness lever (see page 3-13).

Reason:

Lower rail shaft dirty.

Solution:

Wipe lower rail shaft clean.

 

 

Problem

Memory Card Error

Reason:

The card was removed while the printer

 

was reading it.

Solution:

Do not remove the card while the printer is

 

in use. If the card has been removed, insert

 

the card, turn the printer off, then turn the

 

printer on again.

 

 

Problem

Out of Memory

Reason:

The printer can run out of memory when

 

downloading fonts or graphics.

Solution:

This generally means you’re trying to use a

 

graphic (artwork) that’s too big or you

 

have too many fonts or too large a font

 

size. If the out-of-memory message

 

appears, try reducing the size of your art

 

and limiting the number and size of your

 

fonts. Then shut the printer OFF, then ON

 

and retry.

DA300 Printer Operator Guide

6-7

Page 72
Image 72
Pitney Bowes DA300 manual Troubleshooting