5 • Printer Maintenance

Preventive Maintenance

Cleaning

The Pitney Bowes DA300 Ink Jet Printer is designed for trouble- free service with a minimal amount of care. You should schedule regular cleaning of the Feed Rollers, Right Hand Slider, Left Hand Slider and Lower Guide.

CAUTION: Clean print head, cartridge, ink surfaces and covers with plain water only. Clean all rubber rollers with plain water. Use of any other cleaning solvents will void all warran- ties. Keep petroleum based cleaning solvents away from rubber or plastic parts. Anything but alcohol will cause premature breakdown of the rubber compound.

Print Quality Problems

The print head performs a self cleaning cycle periodically. If print quality is unacceptable, try the following:

Adjust the media thickness lever (page 3-13) to see if print quality improves.

Clean the print head cartridge: dampen a soft cotton cloth with water and wipe the nozzles clean.

Install a new ink cartridge (page 2-13).

From the Setup Menu, select 3. Purge Printhead. The purging process clears any clogged ink on the print nozzle. Often this returns the print quality to a normal level. See Appendix A, Control Panel Menus, for information on using this feature.

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DA300 Printer Operator Guide

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Pitney Bowes DA300 manual Printer Maintenance, Preventive Maintenance Cleaning, Print Quality Problems