1 • DA300 Printer - Overview
Getting Help | As you use your printer, there may be times when you |
| need help to solve a specific application problem, or you |
| may want additional information about printer operation. |
| Pitney Bowes provides several information resources. |
| Online Help |
| The DA300 Print Driver has a help system built into it. To |
| get to the driver, click on Properties from Windows print |
| dialog box. Then click on the Help button. |
| If you're using Pitney Bowes programs such as Envelope |
| Designer™ Plus or SmartMailer™, press the F1 key while |
| you're using the program to display information about the |
| open screen. Select the Help menu to display a list of |
| topics or search for a term. Refer to the documentation |
| supplied with these programs for more information. |
| The World Wide Web |
| We encourage you to visit our web site at: |
| http://www.pb.com/support |
| You'll find the latest information about our products and |
| services as well as answers to frequently asked technical |
| questions. |
| Phone Support |
| If you need technical support, call Pitney Bowes Techni- |
| cal Support at: |
| (800) |
Before You Call...
Please see Chapter 6, Troubleshooting, for a description of common problems and their solutions. If you need to call, please have the following information at hand:
•Product model: W655
•Serial number: See back of unit.
•Nature of problem: What happens and when does it happen?
•The steps you've already taken to solve the problem and the results.
Pitney Bowes DA300 Operator Guide |
