DA300 Printer Operator Guide 6-3
Troubleshooting • 6
Problem No Print
Reason: Ink cartridge problem.
Solution: Purge ink cartridge. Clean cartridge with
soft cotton cloth and water. Change to a
new cartridge.
Problem Gray or Light Print
Reason: Ink supply is low.
Solution: Check adjustment of the media thickness
lever (page 3-13). If this fails to correct the
problem, replace ink cartridge (pages 2-13,
2-14).
Problem Address Smudging
Reason: Incorrect media thickness lever setting.
Also, ink may not dry on very high gloss
material.
Solution: Check whether media thickness lever is
adjusted too low (page 3-13). Try using
less glossy material.
Problem Address Printing is not Sharp
Reason: Incorrect media thickness lever setting.
Also, unsuitable material.
Solution: Check whether envelope thickness lever is
adjusted too high (page 3-13). Print quality
is less sharp when using Tyvek, recycled
or glossy media.
Print Quality
Problems