Pitney Bowes DA300 manual Other Problems

6 • Troubleshooting

Barcode Problems (continued)

Problem	Address too High
Reason:	Address field is within .100" of the top
	edge of the media.
Solution:	Move address field down to the USPS
	Domestic Mail Manual (DMM) specifications.
Problem	Barcode Fails MERLIN Standards at USPS
Reason:	Mail does not meet barcode, address
	placement, or other acceptance tests of
	MERLIN (Mail Evaluation Readability
	Look-up Instrument) at USPS.
Solution:	For more info on MERLIN, go to PB.com.
	Select Support, click on Search the
	Support Knowledge base, then search the
	database for MERLIN.

Other Problems

Problem	Paper Out or Paper Jam
Reason:	Input area is empty.
Solution:	Refill the input area.
Reason:	H-Block separators not adjusted correctly.
Solution:	Adjust the H-Blocks to the thickness of
	the material you're running (see page 3-6).
Reason:	Paper jam obstructing paper path.
Solution:	Clear obstructed path.
Reason:	Dirty paper feed sensor.
Solution:	Clean sensor with compressed air (see
	page 5-3).

6-6 DA300 Printer Operator Guide