6-6 DA300 Printer Operator Guide
6 • Troubleshooting
Barcode
Problems
(continued)
Other
Problems
Problem Paper Out or Paper Jam
Reason: Input area is empty.
Solution: Refill the input area.
Reason: H-Block separators not adjusted correctly.
Solution: Adjust the H-Blocks to the thickness of
the material you're running (see page 3-6).
Reason: Paper jam obstructing paper path.
Solution: Clear obstructed path.
Reason: Dirty paper feed sensor.
Solution: Clean sensor with compressed air (see
page 5-3).
Problem Barcode Fails MERLIN Standards at USPS
Reason: Mail does not meet barcode, address
placement, or other acceptance tests of
MERLIN (Mail Evaluation Readability
Look-up Instrument) at USPS.
Solution: For more info on MERLIN, go to PB.com.
Select Support, click on Search the
Support Knowledge base, then search the
database for MERLIN.
Problem Address too High
Reason: Address field is within .100" of the top
edge of the media.
Solution: Move address field down to the USPS
Domestic Mail Manual (DMM) specifications.