144VISIONEER PATRIOT 780 SCANNER USER’S GUIDE
ERROR LIGHT TROUBLESHOOTING CODES
NORMAL OPERATION
■Blinking Green Ready Light: indicates the scanner is waking up from power saving and preparing to scan.
■Steady Green Ready Light: indicates the scanner is ready to scan.
ERROR CODES
If your scanner experiences hardware problems, the green Ready Light will turn off and the amber Error Light will blink. The number of blinks indicates the type of error code.
Error Code | Problem | Solution |
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8, 11, or 15 | ADF Communication Error | Turn off the scanner and check the connections on the |
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| back of the scanner. Make sure the ADF Cable is |
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| securely plugged into the body of the scanner then |
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| turn the scanner back on. |
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9 or 16 | Paper Jam | See “Clearing Paper Jams” on page 138. Note that after |
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| blinking the error code several times, the light then |
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| turns solid red. |
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10 | ADF Cover Open | Make sure the cover is closed after clearing a paper |
| or | jam. If the cover is securely closed, the ADF Cable may |
| ADF Communication Error | be loose. Turn off the scanner, make sure the ADF |
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| Cable is securely plugged into the body of the scanner, |
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| then turn the scanner back on. |
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12 | Scanner Lock | Make sure the scanner lock is in the unlocked position |
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| before the scanner’s power is turned on. See the |
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| illustration on page 8 for the location of the lock. If the |
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| problem persists, contact Visioneer Technical Support. |
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All Other | An internal part in the scanner |
Codes | may have malfunctioned. |
