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Do not connect the shaver to the mains again after you have removed the rechargeable battery.

Guarantee & service

If you need service or information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Consumer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country, go to your local Philips dealer.

Guarantee restrictions

The shaving heads (cutters and guards) are not covered by the terms of the international guarantee because they are subject to wear.

Troubleshooting

1The shaver does not shave as well as it used to.

-- The Jet Clean System may not have cleaned the shaver properly because the cleaning fluid in the cleaning chamber is soiled or the cleaning fluid level is too low. Clean the shaver thoroughly before you continue shaving. If necessary, clean and refill the cleaning chamber (see chapter ‘Cleaning and maintenance’).

-- The shaving heads may be damaged or worn. Replace the shaving heads (see chapter ‘Replacement’).

-- Long hairs may be obstructing the shaving heads. Clean the cutters and guards with the brush supplied (see chapter ‘Cleaning and maintenance’).

2The shaver does not work when I press the on/off button.

-- The battery may be empty. Recharge the battery (see chapter ‘Charging’) or connect the shaver to the mains.

-- The travel lock may be activated. Press the on/off button for 4 seconds to deactivate the travel lock.

-- The temperature of the shaver may be too high. In this case, the shaver does not work. As soon as the temperature of the shaver has dropped sufficiently, you can switch on the shaver again.

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Philips HQ8290CC Guarantee & service, Guarantee restrictions, Troubleshooting, Shaver does not shave as well as it used to