12When the rollback process is completed (this may take several minutes), click Restart.

13Select Start, and then click Control Panel.

14In the Control Panel, select Add or Remove Programs.

15Select Microsoft User-Mode Driver Framework Feature Pack 1.0, and then click Remove.

16Follow the instructions that appear in the Software Update Removal Wizard.

17If the Wudf01000 confirmation dialog box appears, click Yes to continue. When the software removal process is completed (this might take several minutes), click Finish.

4.1.4More about rolling back to a previous version of Windows Media Player

If you roll back to a previous version of Windows Media Player, and your player becomes undetectable by Windows or Windows Media Player, perform the following procedures:

1Switch on your player and connect it to your computer using the supplied USB cable.

2Right-click My Computer, and then click Manage.

3In the left pane, click Device Manager.

4In the right pane, click on the "+" sign beside Portable Devices.

5Right-click GoGear SA51xx, and then click Uninstall.

6In the confirmation dialog box, click OK to uninstall the player.

7Disconnect your player from your computer, make sure it is still switched on, and then connect it to your computer again.

>Windows will detect your device and automatically re-install it. Within a minute or two, GoGear SA51xx will reappear in the Portable Devices section of Device Manager.

4.2 Music and pictures transfer

You can view and manage your music and picture files using Windows Media Player.

Important We recommend that you always use Windows Media Player to transfer music and pictures to your player.

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Philips SA5124, SA5115, SA5145, SA5144 manual Music and pictures transfer