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7 Frequently asked questions
Why doesn't the link indicator on the parent
unit light up when I press on the parent
unit?
•Connect the parent unit to a power supply.
•Reset the parent unit to the default
settings.
Why doesn't the on indicator on the baby unit
light up when I press on the baby unit?
•Replace the batteries in the baby unit or
connect the baby unit to a power supply.
•Reset the baby unit to the default settings.
Why doesn't the indicator on the parent
unit light up when I start recharging the
parent unit?
•It takes a few minutes before the battery
indicator lights up especially when the
parent unit is charged for the rst time or
not in use for a long period.
Is my baby monitor secure from
eavesdropping and interference?
•The DECT technology of this baby
monitor guarantees no interference from
other equipment and no eavesdropping.
Why does the parent unit beep?
•If the parent unit beeps while the link
indicator ashes red, move the parent unit
closer to the baby unit to re-establish link
between the parent unit and the baby unit.
•If the parent unit beeps and the battery
indicator ashes red, recharge the parent
unit.
•If the baby unit is turned off, turn on the
baby unit.
Why does the parent unit generate a high-
pitched noise?
•Position the parent unit and the baby unit
with a minimum distance of 1.5 metres/5
feet. It takes a few seconds for the acoustic
suppression to activate.
•Decrease the volume of the parent unit.
Why don't I hear a sound? Why can't I hear
my baby cry?
•Increase the volume of the parent unit.
•Increase the microphone sensitivity.
•Reduce the distance between the baby
and the baby unit.
•If you use the baby monitor beyond the
operating range, move the parent unit
closer to the baby unit to re-establish the
link.
Why does the parent unit react too quickly to
other sounds?
•Remove the sound sources away from the
baby unit.
•Decrease the microphone sensitivity.
Why does the parent unit react slowly to the
baby's crying?
•Make sure that the microphone of the
baby unit faces the baby.
•Move the baby unit closer to your baby
with an optimal distance of 1 to 2 meters
(3.5 to 7 feet).
•Increase the microphone sensitivity.
Why do the non-rechargeable batteries of the
baby unit run low quickly? How I save battery
power?
•Decrease the speaker volume or the
microphone sensitivity.
•When the baby unit is not in use, turn off
the nightlight and the baby unit.
•Enable ECO mode.