EN FAQs

Question

My SGC2910 does not work in my MS-DOS based game..

Answer

USB Devices do not function in MS-DOS

USB devices do not function under the MS-DOS environment..

There is no way to get an MS-DOS game to recognize a USB device..

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Question

I extended the cable of my SGC2910 and now the SGC2910 stopped working in my PC Game or my PC game froze..

Answer

Do not extend or retract the connection cable of the SGC2910 while it is connected to a USB port..

The cable length should be adjusted before you connect the SGC2910 to your USB port..Adjusting the length while the SGC2910 is connected to a USB port can cause your PC and game to lose connection with the SGC2910.. If this occurs, you can try the tips below..

If the PC Game stops responding to the SGC2910 coil, this indicates that the connection may have been lost due to extending or retracting the connection cable..Wait several seconds and the SGC2910 d should automatically reconnect.. If this doesn’t work, you will need to exist the PC game and restart it.. If this occurs while you are using the SGC2910 with a game profile, the loaded profile will be lost.You would then need to exist the PC game, restart the SGC2910 Profile Editor and reload the profile.You then can restart your PC game..

If your software title freezes or hangs up due to extending or retracting the cable you will need to try the following.. Wait several seconds and the SGC2910 should automatically reconnect.. If this doesn’t work try unplugging the USB connector and then reconnecting to the same USB port.. If the above tip does not work,

then you will have to exist the software title.. Press Ctrl and Alt keys down at the same time and then press the Del key..Try closing down the software title.. If this does not work you will need to restart your PC..

Please do not extend or retract the SGC2910’s cable while it is connected to the USB port.. If you need to adjust the length you should exit the PC game.. Unplug the SGC2910 from your USB port and adjust the cable to the desired length. Plug the SGC2910 to your USB port and restart the PC game. If you were using a custom profile you will need to restart the SGC2910 Profile Editor and reload the same profile.

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Question

The Enter and Esc buttons on my SGC2910 do not work..What do they do?

Answer

SGC2910 software must be installed..

You must install the SGC2910 software.. If the software is not installed, these two buttons will not function..The Enter and Esc buttons will provide the same function of the Enter and Esc keys on your keyboard.. Enter and Esc is usually used to navigate through the game menus..

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Philips user manual My SGC2910 does not work in my MS-DOS based game