No image is available on the screen.What should I do?

1Ensure that the webcam is connected properly.

2Check whether you are using the webcam in another application.

3Close the other application.

Tip

You cannot use the webcam in more than one application at the same time.

How can I restore my Philips webcam to the default factory settings?

Note

Ensure that Webcam Driver SPZ5000 and Philips CamSuite are installed on the PC/ notebook.

1Double-click the Philips CamSuite icon

on the Windows toolbar (at the lower right of your screen) to open the Philips CamSuite control panel.

2Click on the Philips CamSuite control

panel, to open the [Properties] page. » The [Properties] window is displayed.

3Click the [Video] tab.

4Click the [Reset] button.

»All webcam settings are now reset back to the default factory settings.

5Click [Ok] to save the settings.

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Philips SPZ5000 Ensure that the webcam is connected properly, Close the other application, Click Ok to save the settings