• If the "Diagnostics FAILED" message appears, contact PictureTel Customer
support or your service provider.
4. Enter the I/O address that corresponds to your DIP switch settings when the
following prompt is displayed: "Enter I/O address in HEX."
5. The diagnostics run again.
• If the I/O address is correct, and the "ALL Test Pass" message appears,
remove the diagnostic diskette, restart your computer, and install the
LiveGateway software, as described in Installing the LiveGateway Software.
• If the I/O address is correct, and the "ISA bus communication failure"
message appears again, contact PictureTel Customer Support.
Preparing Board Configuration Information
The following table describes the information required to configure the LiveGateway board. The fields
identified in this table are displayed on the LiveGateway Configuration Screen when you install the
LiveGateway software. Review the following table to prepare configuration information before you install the
software. Refer to Installing the LiveGateway Software for instructions on installing the software and
configuring the system.
Field Description Default
Interrupt The interrupt request used for the board,
commonly known as IRQ. 15
I/O Address The setting of the I/O Port Address switch. 380
Interface The ISDN BRI. BRI
Gateway Prefix
The number that precedes any dialing information
when calling through a LiveGateway (it must be
the same Gateway Prefix as that set in
LiveManager).
9
Dialing Prefix
Any number or group of numbers to be put in
front of a dial string in order to dial out to the
ISDN.
None
Switch Type The switch type used for making a connection. AT&T 5ESS Point
to Point
Number Plan The network service us ed by conferencing calls.
Determined by your
telephone service
provider.
Number Type The type of service used.
Determined by your
telephone service
provider.
SPID 1
SPID 2 Service Provider IDs.
Determined by your
telephone service
provider.