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3.1
Settings Tab
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109 pages, 964.19 Kb
Settings Tab
The Settings tab, which is shown in the following illustration, provides the following information,:
•
LiveGateway Software Version Number
•
Gatekeeper Name or Address
Contents
Main
PictureTel LiveGateway Version 3.1 Online Installation Guide
W
Introducing PictureTel LiveGateway
Overview
Before You Begin
Overview
What is LiveGateway?
Features of LiveGateway
Upgrading your version of LiveGateway
Contents of Server Product Kit
LiveGateway Documentation
System Requirements
Hardware Requirements
Number of Boards Server Requirement
Software Requirements
SNMP Service
ISDN BRI Line
Board Configuration Information
Installation Location
Installation Preview
Related Documentation
Installing LiveGateway Boards
Overview
Finding and Resolving I/O and IRQ Conflicts
Using the Windows NT Diagnostics
I/O Port Base Address Settings
Resetting DIP Switches
IRQ Settings
Installing the LiveGateway Board
Power On Self Test (POST)
Running Bootup Board Diagnostics
Preparing Board Configuration Information
Installing Additional Boards
Removing LiveGateway Boards
Installing the LiveGateway Software
Overview
Before You Begin
Upgrading from a Previous Version of LiveGateway
Installing the LiveGateway Software
Page
Configuring LiveGateway Boards
Page
Interface (ISDN BRI Configuration)
Gateway Prefix
Dialing Prefix
Page
Number Plan
Number Type
Page
Enabling AutoStart
Enabling SNMP
Exiting Setup
Page
Running the Configuration Utility
Starting the LiveGateway Application
Stopping the LiveGateway Application
Accessing the LiveGateway Audio Clip Recorder
Deinstalling LiveGateway
Managing LiveGateway from the LiveManager Gatekeeper
SNMP Service
Using the LiveGateway SNMP Manager
File
The LiveGateway SNMP Manager Window
View
Saving the Window Layout & Position
Configuring the LiveGateway SNMP Manager
Adding LiveGateway Servers
Page
Changing Server Information
Deleting Servers
Opening a LiveGateway Server
The LiveGateway Server Window
Working with the LiveGateway Server Window
Gateway Boards Tab
Settings Tab
Using the Menu bar
Monitoring LiveGateway Status
On Line
Off Line
Self Test
Download
Configuring the ISDN BRI
Setting On Line Status
Setting Off Line Status
Performing a Self Test
Testing and Resetting the Board
Performing a Loop Back Test
Viewing the POST Result
Viewing LiveGateway Board Statistics
Viewing Board Settings and Version Information
Using PictureTel LiveGateway
Overview
Placing Calls through LiveGateway
Outgoing Calls
Incoming Calls
Operator-assisted Calls
The "Always Use Operator Station" Feature
Sample Configuration
Page
Managing Operator Station Information
Adding an Operator Station
Changing an Operator Station
Using the LiveGateway Audio Clip Recorder
Audio Clips
Welcome Message
Connect Message
Audio Clip Statistics
Maximum Length
Current Length
Current Position
Procedure for Using the LiveGateway Audio Clip Recorder
Menu Bar
File
Help
Line Information for ISDN BRI Service
Overview
AT&T 5ESS Switch Line Information
Requirements For National ISDN Service For Custom ISDN Service
Northern Telecom DMS-100 Switch Line Information
Line Information for the Siemens Switch
Page
Terminal Service Profile Data
Access Data
European Line Information
Switch Type Number Type Number Plan
Ordering ISDN Service in the United States
Information You Can Provide to Your Telephone Company
C
5E8 or Higher** NI2 (1DN)
Higher** NI1 (2 DNs)
DMS100 Switch Information
C
(PVC-1)
National ISDN-1 (NI-1) Load BCS-35
Page
EWSD NI1 Switch Information
Page
I/O Port Base Address Settings
I/O Port Base Address Settings
Page
Page
Using The LiveGateway Event Log
Overview
Viewing the Event Log to Troubleshoot LiveGateway
Location of Event Log
Event Log Format
Using the LiveGateway Event Log Information
Event Code Description Probable Cause Possible
Solution
Page
Accounting Messages
Page
Warning Messages
Event Code Description Possible Cause Possible Solution
Minor Alarm Messages
Event Code Description Probable Cause Possible Solution
Major Alarm Messages
Event Code Description Probable
Cause
Possible Solution
Page
Page
Page
Page
Page
Page
Page
Fatal Error Messages
Event Code Description Probable
Cause
Possible Solution
ISDN Cause Codes
ISDN Code Number
Name Description
Page
Page
Page
Page
Page
Page
Page
Page
Using LiveManager to Troubleshoot LiveGateway
Overview
Statistics
Viewing Statistics
Diagnostic Tests
Loopback Test
Power On Self Test
Viewing Board Settings and Versions
Viewing LiveGateway POST Results
POST Code Description
Page
Resolving LiveGateway Problems
Most Commonly Encountered Problems
Problem: Can't Start LiveGateway Service
Problem: Can't Add LiveGateway to LiveGateway SNMP Manager Console
Problem: LiveGateway Starts, Then Fails
Problem: LiveGateway Starts, Downloads, But Is Not Online
Problem: LiveGateway Online, But Can't Make Or Receive Calls
Problem: Can Call Out To WAN, Can't Call In
Problem: Can Call In From WAN, Can't Call Out
Contacting Technical Support
Overview
Web Page
Ordering Components
Returning Components