Major Alarm Messages The following table shows Category 5 (major alarm) messages that appear in the event log and the
recommended action for each message.
Event Code Description Probable Cause
Possible Solution
0x0080 System memory pool has
reached a critical low:
The server does not
have enough
memory to run
LiveGateway.
Increase the amount of
memory in the server.
0x0082
LiveGateway failed report
status to Service Control
Manager
The LiveGateway
failed to report the
running status to
the Service Control
Manager.
Stop the LiveGateway
service and restart it.
0x0083 LiveGateway system failed
to open service due to error.
LiveGateway
failed to open a
service.
Stop the LiveGateway
service, stop
H320drvr.sys, and
restart the
LiveGateway service.
0x0280
SDC configuration file
change failed (not enough
memory).
The memory pool
is low.
Increase the amount of
memory or shut down
other services or
application that are not
necessary.
0x0281 SDC Failed to post message SDC could not
send a message.
Stop LiveGateway
service and restart it.
0x0282 SDC could not allocate
memory.
The memory pool
is low.
Increase the amount of
memory.
0x0283
Reset failed for
LiveGateway card number,
POST result: board number,
POST result
LiveGateway could
not reset the board
because of the
specified POST
result.
Report error to
PictureTel.
0x0284 Reset timeout for
Li G t d b
LiveGateway
b d did t t
Report error to
PictureTel.