Major Alarm Messages

The following table shows Category 5 (major alarm) messages that appear in the event log and the recommended action for each message.

Event

 

Description

Code

 

 

 

 

 

 

 

 

 

 

 

0x0080

 

System memory pool has

 

reached a critical low:

 

 

 

 

 

 

 

 

 

 

 

 

LiveGateway failed report

0x0082

 

status to Service Control

 

 

Manager

 

 

 

 

 

 

 

 

0x0083

 

LiveGateway system failed

 

to open service due to error.

 

 

 

 

 

 

 

 

 

 

 

 

SDC configuration file

 

0x0280

 

change failed (not enough

 

 

memory).

 

 

 

 

 

 

 

 

0x0281

 

SDC Failed to post message

 

 

 

 

 

 

 

 

0x0282

 

SDC could not allocate

 

 

memory.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reset failed for

 

 

0x0283

 

LiveGateway card number,

 

POST result: board number,

 

 

 

 

POST result

 

 

 

 

 

 

 

 

 

 

0x0284

 

Reset timeout for

b

 

Li G t

d

 

 

 

 

 

Probable

Cause

The server does not have enough memory to run LiveGateway.

The LiveGateway failed to report the running status to the Service Control Manager.

LiveGateway failed to open a service.

The memory pool is low.

SDC could not send a message.

The memory pool is low.

LiveGateway could not reset the board because of the specified POST result.

LiveGateway

t

b d did t

Possible

Solution

Increase the amount of memory in the server.

Stop the LiveGateway service and restart it.

Stop the LiveGateway service, stop H320drvr.sys, and restart the LiveGateway service.

Increase the amount of memory or shut down other services or application that are not necessary.

Stop LiveGateway service and restart it.

Increase the amount of memory.

Report error to

PictureTel.

Report error to

PictureTel.

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PictureTel 3.1 appendix Major Alarm Messages, Event Description Code, Possible Solution

3.1 specifications

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