TROUBLESHOOTING

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used.

If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.

Symptom

 

Cause

 

Remedy

 

 

 

 

Door is not expelled when EJECT is

Ö

Power plug is disconnected from outlet.

Ö Connect plug to wall outlet.

pressed.

 

 

 

 

 

 

 

 

When playback is started, it stops

Ö

Disc is loaded upside down.

Ö Load the disc correctly with the label side UP.

immediately. Pauses or stops during

Ö

Smudges on the disc, etc.

Ö Clean the smudges from the disc and then play

playback.

 

 

 

it again.

 

 

 

 

 

No sound

Ö

Output cables are connected incorrectly or

Ö

Connect properly.

 

 

loosely.

Ö Check the settings of audio mixer switches and

 

Ö Incorrect operation of audio mixer.

 

Ö Pin plugs and/or amplifier terminals are dirty.

Ö

sound volume controls.

 

Clean away dirt.

 

Ö Player is in pause mode.

Ö Press the PLAY/PAUSE button.

 

 

 

 

Sound is distorted, noise is output.

Ö

Incorrect connections.

Ö Connect to audio mixer's LINE INPUT terminals.

 

Ö Pin plugs and/or amplifier terminals are dirty.

Ö

Do not connect to MIC terminals.

 

Clean away dirt.

 

Ö

Interference is being picked up from a TV

Ö Switch OFF TV set, or move player away from

 

 

set.

 

TV set.

 

 

 

 

 

With certain discs, loud noise is

Ö

Disc has a bad scratch or warp.

Ö

Replace the disc.

produced, or play stops.

Ö

Disc is extremely dirty.

Ö

Clean disc.

 

 

 

 

When the auto cue function is set to

Ö

If the sound muted portion between

Ö Press TIME MODE/AUTO CUE button for more

ON, track search is not finished.

 

selections is long, searching time will be

 

than 1 second, and set the auto cue function to

 

 

long.

 

OFF.

 

Ö If the sound muted portion is recorded for

 

 

 

 

about 20 seconds or more, playback will

 

 

 

 

start without the auto cue function.

 

 

 

 

 

 

 

Back cue function cannot be carried

Ö

The cue point is not set yet.

Ö

Set the cue point. (See page 16.)

out even though the CUE button is

 

 

 

 

pressed in playback mode.

 

 

 

 

 

 

 

 

 

Loop playback cannot be carried out

Ö

The cue point (loop in point) is not set yet.

Ö

Set the cue point. (See page 16.)

even though the LOOP OUT//EXIT

 

 

 

 

button is pressed.

 

 

 

 

 

 

 

 

 

The picture of the TV screen is

Ö

Interference is being picked up from the CD

Ö

Turn off POWER of the player, or move the

fluctuated or FM broadcast is

 

player.

 

player away from TV or tuner.

interfered with noise.

 

 

 

 

 

 

 

 

The disc is not rotating when the

Ö

The disc rotation stops automatically if no

Ö Playback can be started by pressing the PLAY/

power is ON.

 

operation has been performed for 80 minutes

 

PAUSE button. If the EJECT button is pressed,

 

 

or more in pause mode.

 

the door will open.

 

 

 

 

 

Abnormal functioning of this unit may be caused by static electricity, or other external interference. To restore normal operation, unplug the AC power cord and then plug it in again after the disc completely stops.

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Pioneer CDJ-500II operating instructions Troubleshooting, Symptom Cause Remedy