Pioneer DVR-720H, DVR-520H manual Additional information Troubleshooting, General, Problem Remedy

14Additional information

Troubleshooting

Incorrect operation is often mistaken for trouble and malfunction. If you think there is something wrong with this component, please check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after checking the points below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

General

Problem	Remedy
The disc is automatically ejected	• Check that the disc is not a DVD-RAM, DVD+R/RW or other incompatible format
after closing the disc tray	disc (page 9).
	• Check that the disc is loaded properly (aligned in disc tray and label-side up).
	• Take out the disc and clean it (page 121).
	• Check that the disc has a region code compatible with the recorder (page 123).
No picture	• Check that everything is connected properly (page 12).
	• Check that the connected TV and/or the AV amp/receiver is set to the correct
	input.
Can’t play a disc	• Check that the disc is not a DVD-RAM, DVD+R/RW or other incompatible format
	disc (page 9).
	• Take out the disc and clean it (page 121).
	• Check that the disc is loaded properly (aligned in disc tray and label-side up).
	• There may be condensation in the recorder. Leave the recorder for an hour or so
	for the condensation to evaporate.
	• During HDD recording, you can’t play discs that are recorded with a Line System
	different to the current recorder setting.
All settings are reset	• If the recorder is unplugged (or there is a power failure) while the recorder is on,
	all the settings will be lost.
	• Make sure that you switch the recorder into standby before unplugging the
	power cord.
Screen goes blank and controls are	• Press STOP then restart playback.
inoperative

Remote control does not work • If you connected this recorder to another Pioneer product using the CONTROL IN jack, point the remote control at the other component to use (page 12).

•Set the remote control to the same ID number as the recorder (page 99). (When the batteries run down, the remote mode is automatically reset to Recorder1.)

•Use the remote within its operating range (page 8).

•Replace the batteries (page 8).

No sound or sound is distorted • Make sure that the amp/receiver or TV is set to the correct input and the volume turned up.

•There is no sound when the picture is paused, or during scanning or slow motion play. Press PLAY to resume regular playback.

•DTS discs can only be played if this recorder is connected to a DTS decoder or DTS compatible amp/receiver. If you have connected a suitable decoder, also make sure that the Initial Setup > Audio Out > DTS Output setting is On.

•Some 96kHz discs do not output audio through the digital jack. In this case, switch the input of your amp/receiver to analog.

•Check the audio cable connections (page 12).

•If the sound is distorted, try cleaning the cable plugs.

The picture from the external input is distorted

•If the video signal from the external component is copy-protected, you cannot connect via this recorder. Connect the component directly to your TV.

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