Additional information
Troubleshooting 1
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair work.
!If the unit does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions.
If the problem is not solved after the troubleshooting below, if the screen freezes unexpectedly or if the buttons on the remote control or front panel stop working completely, do the following:
!Press uSTANDBY/ON on the front panel to turn off the power, then turn the power back on.
!If the power cannot be turned off, press and hold uSTANDBY/ON on the front panel for over 10 seconds. The power will turn off. (In this case, the various settings made on the receiver may be cleared.)
Power
Symptom | Remedy |
The power does not turn on. | Make sure that the power cord is plugged in to an active power outlet. |
| Try disconnecting from the power outlet, then plugging back in. |
Power cannot be turned off. | Press the remote control’s ZONE 2, then press uRECEIVER to switch |
(ZONE 2 ON is displayed.) | the Zone 2 off. |
The receiver suddenly switches off or | Check that there are no loose strands of speaker wire touching the |
the iPod iPhone iPad indicator blinks. | rear panel or another set of wires. If so, |
| making sure there are no stray strands. |
| The receiver may have a serious problem. Disconnect from the power |
| and call a Pioneer authorized independent service company. |
During loud playback the power sud- | Turn down the volume. |
denly switches off. | Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC |
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| setup on page 62 . |
| Switch on the digital safety feature. While holding down ENTER on the |
| front panel, press uSTANDBY/ON to set this receiver to the standby |
| mode. Use TUNE i/j to select D.SAFETY cOFFd, and then use |
| PRESET k/l to select 1 or 2 (select D.SAFETY cOFFdto deactivate |
| this feature). If the power switches off even with 2 switched on, turn |
| down the volume. With 1 or 2 on, some features may be unavailable. |
The unit does not respond when the | Try switching the receiver off, then back on again. |
buttons are pressed. | Try disconnecting the power cord, then connect again. |
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| Additional information | 13 |
Symptom |
| Remedy |
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AMP ERR blinks in the display, then | The receiver may have a serious problem. Do not try switching the |
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the power automatically switches off. | receiver on. Unplug the receiver from the wall and call a Pioneer |
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The ADVANCED MCACC blinks and | authorized independent service company. |
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the power does not turn on. |
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AMP OVERHEAT blinks in the display | Allow the unit to cool down in a |
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and the FL OFF indicator flash and the | back on (see Installing the receiver on page 6 ). |
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power turns off. |
| Wait at least 1 minute, then try turning the power on again. |
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| The temperature within the unit has exceeded the allowablevalue. |
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| Lower the volume level. |
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The receiver suddenly power off or | The power unit is damaged. Unplug the receiver from the wall and call |
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ADVANCED MCACC flashes. |
| a Pioneer authorized independent service company. |
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No sound |
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Symptom | Remedy |
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No sound is output when an | Check the volume, mute setting (press MUTE) and speaker setting (press |
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input function is selected. | SPEAKERS). |
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No sound is output from the | Make sure the correct input function is selected. |
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front speakers.
Check that the MCACC setup microphone is disconnected.
Make sure the correct input signal is selected (press SIGNAL SEL).
Note that when Fixed PCM ON is selected, you won’t be able to hear any other signal format (see Setting the Audio options on page 48 ).
Check that the source component is connected properly (see Connecting your equipment on page 11 ).
Check that the speakers are connected properly (see Connecting the speakers on page 13 ).
No sound from the surround or Check that the Stereo listening mode or the Front Stage Surround Advance
center speakers.mode isn’t selected; select one of the surround listening modes (see Enjoying various types of playback using the listening modes on page 36 ).
Check that the surround/center speakers are not set to NO (see Speaker Setting on page 66 ).
Check the channel level settings (see Channel Level on page 67 ).
Check the speaker connections (see Connecting the speakers on page 13 ).
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