13Additional information

Symptom

Remedy

No sound from surround back

Check that the surround back speakers are set to LARGE or SMALL, and the

speakers.

surround speakers are not set to NO (see Speaker Setting on page 66 ).

 

Check the speaker connections (see Connecting the speakers on page 13 ). If

 

only one surround back speaker is connected, make sure it’s connected to the

 

left channel speaker terminal.

 

Surround back speakers will not play while the Speaker System is set to

 

Speaker B and audio is being played through speaker B.

 

When Speaker System is set to Normal(SB/FH) or Normal(SB/FW) and SP:

 

FH ON or SP: FW ON is selected with the SPEAKERS button, no sound will be

 

output from the surround back speakers. Select SP: SB/FH ON, SP: SB/FW ON

 

or SP: SB ON (see Switching the speaker terminals on page 51 ).

No sound from front height or

Check that the front height or front wide speakers are set to LARGE or SMALL,

front wide speakers.

and the surround speakers are not set to NO (see Speaker Setting on page 66 ).

 

When Speaker System is set to Normal(SB/FH) or Normal(SB/FW) and SP:

 

SB ON is selected with the SPEAKERS button, no sound will be output from

 

the front height or front wide speakers. Select SP: SB/FH ON, SP: SB/FW ON,

 

SP: FH ON or SP: FW ON (see Switching the speaker terminals on page 51 ).

 

Check the speaker connections (see Connecting the speakers on page 13 ).

No sound from subwoofer.

Check that the subwoofer is connected properly, switched on and the volume

 

turned up.

 

If your subwoofer has a sleep function, make sure it is switched off.

 

Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on

 

page 66 ).

 

The crossover frequency may be set too low; try setting it higher to match the

 

characteristics of your other speakers (see Speaker Setting on page 66 ).

 

If there is very little low frequency information in the source material, change

 

your speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE /

 

Subwoofer: PLUS (see Speaker Setting on page 66 ).

 

Check that the LFE channel is not set to OFF, or to a very quiet setting (see

 

Setting the Audio options on page 48 ).

 

Check the speaker level settings (see Channel Level on page 67 ).

No sound from one speaker.

Check the speaker connection (see Connecting the speakers on page 13 ).

 

Check the speaker level settings (see Channel Level on page 67 ).

 

Check that the speaker hasn’t been set to NO (see Speaker Setting on page

 

66 ).

 

The channel may not be recorded in the source. By using one of the advanced

 

effect listening modes, you may be able to create the missing channel (see

 

Enjoying various types of playback using the listening modes on page 36 ).

Symptom

Remedy

Sound is produced from

Check that the input signal type is set to DIGITAL (see Choosing the input

analog components, but not

signal on page 38 ).

from digital ones (DVD, LD,

Make sure that the digital input is assigned correctly for the input jack the

CD, etc.).

component is connected to (see The Input Setup menu on page 27 ).

 

 

Check the digital output settings on the source component.

 

If the source component has a digital volume control, make sure this is not

 

turned down.

No sound is output or a noise

Check that your BD or DVD player is compatible with Dolby Digital/DTS discs.

is output when Dolby Digital/

Check the digital output settings or the HDMI audio output settings of your BD

DTS software is played back.

or DVD player. Make sure that the DTS signal output is set to On.

 

 

If the source component has a digital volume control, make sure this is not

 

turned down.

No sound when using the

If the HDMI input function is selected, sound is muted until exiting the

Home Menu.

Home Menu.

Other audio problems

Symptom

Remedy

Speaker switching sound

Depending on the listening mode, the front height (or front wide) and sur-

(clicking sound) is heard from

round back speakers may switch automatically in function of changes in the

receiver during playback.

input audio. A speaker switching sound (clicking sound) will be heard from

 

the receiver at this time. If this sound bothers you, we recommend to change

 

the speaker terminal option (see Switching the speaker terminals on page 51 ).

Broadcast stations cannot

Fully extend the FM wire antenna, adjust the position for best reception and

be selected automatically, or

secure to a wall, etc.

there is considerable noise in

Use an outdoor antenna for better reception (see page 21).

radio broadcasts.

Adjust the position and direction of the AM antenna.

 

 

Noise may be caused by interference from other equipment, such as a fluo-

 

rescent light, motor, etc. Switch off or move the other equipment, or move the

 

AM antenna.

Noise is output when scanning

This is not a malfunction of the receiver. The scan function of your player

a DTS CD.

alters the digital information, making it unreadable, resulting in noise being

 

output. Lower the volume when scanning.

When playing a DTS format LD

Make sure that the input signal type is set to DIGITAL (see Choosing the input

there is audible noise on the

signal on page 38 ).

soundtrack.

 

Can’t record audio.

You can only make a digital recording from a digital source, and an analog

 

recording from an analog source.

 

For digital sources, make sure that what you’re recording isn’t copy protected.

Subwoofer output is very low.

To route more signal to the subwoofer, set it to PLUS or set the front speakers

 

to SMALL (see Speaker Setting on page 66 ).

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