13Additional information
Symptom | Remedy |
No sound from surround back | Check that the surround back speakers are set to LARGE or SMALL, and the |
speakers. | surround speakers are not set to NO (see Speaker Setting on page 66 ). |
| Check the speaker connections (see Connecting the speakers on page 13 ). If |
| only one surround back speaker is connected, make sure it’s connected to the |
| left channel speaker terminal. |
| Surround back speakers will not play while the Speaker System is set to |
| Speaker B and audio is being played through speaker B. |
| When Speaker System is set to Normal(SB/FH) or Normal(SB/FW) and SP: |
| FH ON or SP: FW ON is selected with the SPEAKERS button, no sound will be |
| output from the surround back speakers. Select SP: SB/FH ON, SP: SB/FW ON |
| or SP: SB ON (see Switching the speaker terminals on page 51 ). |
No sound from front height or | Check that the front height or front wide speakers are set to LARGE or SMALL, |
front wide speakers. | and the surround speakers are not set to NO (see Speaker Setting on page 66 ). |
| When Speaker System is set to Normal(SB/FH) or Normal(SB/FW) and SP: |
| SB ON is selected with the SPEAKERS button, no sound will be output from |
| the front height or front wide speakers. Select SP: SB/FH ON, SP: SB/FW ON, |
| SP: FH ON or SP: FW ON (see Switching the speaker terminals on page 51 ). |
| Check the speaker connections (see Connecting the speakers on page 13 ). |
No sound from subwoofer. | Check that the subwoofer is connected properly, switched on and the volume |
| turned up. |
| If your subwoofer has a sleep function, make sure it is switched off. |
| Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on |
| page 66 ). |
| The crossover frequency may be set too low; try setting it higher to match the |
| characteristics of your other speakers (see Speaker Setting on page 66 ). |
| If there is very little low frequency information in the source material, change |
| your speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE / |
| Subwoofer: PLUS (see Speaker Setting on page 66 ). |
| Check that the LFE channel is not set to OFF, or to a very quiet setting (see |
| Setting the Audio options on page 48 ). |
| Check the speaker level settings (see Channel Level on page 67 ). |
No sound from one speaker. | Check the speaker connection (see Connecting the speakers on page 13 ). |
| Check the speaker level settings (see Channel Level on page 67 ). |
| Check that the speaker hasn’t been set to NO (see Speaker Setting on page |
| 66 ). |
| The channel may not be recorded in the source. By using one of the advanced |
| effect listening modes, you may be able to create the missing channel (see |
| Enjoying various types of playback using the listening modes on page 36 ). |
Symptom | Remedy | |
Sound is produced from | Check that the input signal type is set to DIGITAL (see Choosing the input | |
analog components, but not | signal on page 38 ). | |
from digital ones (DVD, LD, | Make sure that the digital input is assigned correctly for the input jack the | |
CD, etc.). | ||
component is connected to (see The Input Setup menu on page 27 ). | ||
| ||
| Check the digital output settings on the source component. | |
| If the source component has a digital volume control, make sure this is not | |
| turned down. | |
No sound is output or a noise | Check that your BD or DVD player is compatible with Dolby Digital/DTS discs. | |
is output when Dolby Digital/ | Check the digital output settings or the HDMI audio output settings of your BD | |
DTS software is played back. | ||
or DVD player. Make sure that the DTS signal output is set to On. | ||
| ||
| If the source component has a digital volume control, make sure this is not | |
| turned down. | |
No sound when using the | If the HDMI input function is selected, sound is muted until exiting the | |
Home Menu. | Home Menu. |
Other audio problems
Symptom | Remedy | |
Speaker switching sound | Depending on the listening mode, the front height (or front wide) and sur- | |
(clicking sound) is heard from | round back speakers may switch automatically in function of changes in the | |
receiver during playback. | input audio. A speaker switching sound (clicking sound) will be heard from | |
| the receiver at this time. If this sound bothers you, we recommend to change | |
| the speaker terminal option (see Switching the speaker terminals on page 51 ). | |
Broadcast stations cannot | Fully extend the FM wire antenna, adjust the position for best reception and | |
be selected automatically, or | secure to a wall, etc. | |
there is considerable noise in | Use an outdoor antenna for better reception (see page 21). | |
radio broadcasts. | ||
Adjust the position and direction of the AM antenna. | ||
| ||
| Noise may be caused by interference from other equipment, such as a fluo- | |
| rescent light, motor, etc. Switch off or move the other equipment, or move the | |
| AM antenna. | |
Noise is output when scanning | This is not a malfunction of the receiver. The scan function of your player | |
a DTS CD. | alters the digital information, making it unreadable, resulting in noise being | |
| output. Lower the volume when scanning. | |
When playing a DTS format LD | Make sure that the input signal type is set to DIGITAL (see Choosing the input | |
there is audible noise on the | signal on page 38 ). | |
soundtrack. |
| |
Can’t record audio. | You can only make a digital recording from a digital source, and an analog | |
| recording from an analog source. | |
| For digital sources, make sure that what you’re recording isn’t copy protected. | |
Subwoofer output is very low. | To route more signal to the subwoofer, set it to PLUS or set the front speakers | |
| to SMALL (see Speaker Setting on page 66 ). |
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