Daily use

Incoming calls

Answer a call

 

The easiest way to answer an incoming call from the desk phone, mobile phone or computer is

 

to press the headset call button when you hear an incoming call.

 

Alternatively, you can answer an incoming call by pressing the base button for the line that is

 

ringing.

 

NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove

 

desk phone handset before each call.

 

NOTE Remote answer/end capability for the PC is a software feature and dependent on a compatible

 

softphone. If you do not install the software or don’t have a compatible softphone, you will need to

 

press the headset call button first, then answer the call using the softphone application. Visit

 

plantronics.com/software for more information.

 

Answer a second incoming call with your headset

 

If you are on a call and a second call comes in from one of the other devices, you can flash to

 

(answer) the second call by pressing the headset volume button up or down for 1.5 seconds. This

 

will put the first call on hold while answering the incoming call.

 

You can flash to answer multiple incoming calls from the PC, however only one call is supported

 

at any given time on the mobile phone or desk phone. You will need to manage multiple calls on

 

the desk phone or mobile phone on the devices themselves.

 

Answer a call while listening to music or audio

 

If you are listening to music on a supported media player and a call comes in, the base will

 

pause the music when you answer your call and resume the music when your call is over.

 

Plantronics software must be installed for this feature to function.

 

The Action to Media Player settings are defined in the preference tab of the Plantronics Control

 

Panel.

 

Answer a call with your mobile phone

 

If you answer an incoming mobile call using the answer button on the mobile phone, the audio

 

will remain in the phone. If you answer an incoming call using the headset or base, the audio

 

will be in the headset.

 

Reject a mobile call

 

When you receive an incoming mobile phone call, the mobile button on the base will flash green.

 

To reject the call, hold the base mobile button down for 3 seconds.

Outgoing calls

Place a desk phone call

 

1 While wearing your headset, short press the base desk phone button.

25

Page 25
Image 25
Plantronics W745A-M manual Daily use, Incoming calls