No audio connection to PC | Plantronics W745A-M specs

I can no longer hear any audio through my PC Speakers.

For Windows XP systems

•Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel.

•Under “Sound Playback”, change the default setting from Savi Office to your PC speakers. Click “OK” to confirm your change.

For Windows Vista and Windows 7 systems

•Refer to the “Sound” option in your PC Control Panel.

•Under the “Playback” tab, change the default setting from “Speakers Savi Office” to your PC speakers. Click “OK” to confirm your change.

For Mac OS X

•Choose Apple menu > System Preferences and click Sound.

•Click Output, and then select “Internal Speakers” or your speaker choice.

No audio connection to PC.

Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application.

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Plantronics W745A-M manual No audio connection to PC

Contents

Savi W745A-M Contents Headset Desk phone Mobile Softphone Plantronics Control Panel Devices tabApplications tab Preferences Dect information WelcomeSystem requirements Over-the-head headband Headset and batteryWhats in the box Headset Base and headset basicsBase Accessories sold separately Assembly Customise your headsetPage Behind-the-head assembly Page Charge your headset and spare battery Charge your headsetPage Desk phone + HL10 lifter sold separately Desk phone connect and callDesk phone standard Desk phone + EHS cable sold separatelyPage Mobile connect and call Computer connect and call Connect your computer Battery storage time Headset featuresPlace the headset in sleep mode Headset controls Low battery warning Headset battery levelReplace your headset battery Headset battery status On base Base LED on base View system tray iconDesk phone button For Windows Vista and Windows 7 systems For Windows XP systems Base features Base buttons Set the range Setting RangeAuto connect feature End subscriptionPage Daily use Incoming calls Place a mobile phone call Place a softphone call Join a conference call View guest headsetsSoftphone compatibility Exit a conference callPage Phone conference and guest headsets Advanced use General Feature Settings DefaultDefault line Audio protection Initiate mobile voice commands Bluetooth enabledStop auto connect to mobile when headset is docked Audio bandwidth for desk phone and PC Anti-startle Audio LimitingHours on the phone per day G616 Auto answer TabApplications tab Action to media player Launch audio devices control panel Audio sensing enabledCheck for updates automatically Ring both headset and PC Check for updates manually Install updates Troubleshooting Headset Desk phone Mobile No audio connection to PC Need More HELP?