Plustek MobileOffice Scanner, D600 manual Symptom

Models: MobileOffice Scanner D600

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Solution1:

Close all the other applications that are running in the background.

Cause 2:

You are scanning at a high resolution (DPI).

Solution 2:

Reduce the resolution.

Symptom:

The scanned document comes out as strange characters on the

 

screen after the OCR process is completed.

Cause 1:

Text page was scanned upside down.

Solution 1:

Reverse the page and scan again.

Cause 2:

The OCR software is limited to certain types of documents, fonts and

 

formats. You might be trying to scan a form, spread sheet, a hand

 

written letter or a document with color text or color page.

Solution 2:

Scan a clean document that contains, preferably, one column and has

 

black text on a white page.

Symptom:

The scanner is not in the list of supported scanners in other

 

commercial software.

Solution:

Select TWAIN as the scanner.

Symptom:

Unable to scan from other software other than the one that came

 

with the scanner.

Solution:

Enter the Scanner Setup within the program, Select TWAIN and you will

 

see your scanner listed (e.g., Your Scanner Model Name).

Symptom:

Unable to save to a floppy diskette.

Cause 1:

The floppy disk might be writing protected.

Solution 1:

Move the write protection tab, located in the back of the diskette, to the

 

closed position.

Cause 2:

Your disk might not be formatted.

Solution 2:

Format the diskette.

Cause 3:

There is not enough space available in the disk to save the document.

Solution 3:

Delete any files that you do not need from the floppy disk.

Cause 4:

You might be scanning your document at a high resolution. Documents

 

scanned using higher resolution modes will take a considerable amount

 

of disk space.

Solution 4:

Reduce the resolution.

Symptom:

The image looks good in the software that came with the scanner

 

but it does not look good when I export the image to another

 

program.

 

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Plustek MobileOffice Scanner, D600 manual Symptom