Troubleshooting

STOP! If you have any problems with this GPS, do not return to the retailer. Follow the troubleshooting steps below, or call 1-866-289-5168 for fast, friendly service.

If you think something may be wrong with the system:

Immediately turn off the power.

Disconnect the power, remove the battery, and make sure that there is no smoke nor extreme heat.

Find the problem in the troubleshooting table below, then follow the solution steps.

Never try to repair the system by yourself, because it’s dangerous to open the system, and you can hurt yourself and damage the system.

Problem

Possible Case

The player cannot

The disc cover is not closed.

play.

There isn’t a disc in the player.

 

 

The disc was not inserted the

 

right way.

 

The disc is dirty or warped.

 

The player's region code isn’t

 

the same as the region code of

 

DVD.

 

There is water or condensation

 

on the lens.

There is no sound.

The sound connections are not

 

correct.

 

The external speakers aren’t

 

turned on.

 

The sound setup of the DVD

 

disc isn’t correct.

 

The disc is dirty or warped.

There is no picture.

The display is turned off or not

 

in the correct video mode.

 

The video connection isn’t

 

correct.

Solution

Close the disc cover.

Put a disc in to the player.

Put the disc in with the label side up.

Clean or change the disc.

Make sure that the DVD’s region code is the same as the player’s region code (Region 1).

Remove the disc and keep the player on for at least two hours.

Plug the sound connections in correctly.

Turn on the speakers.

Set up the DVD sound correctly. Check settings in the DVD player and in the DVD’s own audio setup menu.

Clean or change the disc.

Turn on the display and choose the correct video mode.

Plug the video connections in correctly.

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Polaroid MGX-0550 Troubleshooting, If you think something may be wrong with the system, Problem Possible Case, Solution