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| Troubleshooting Your Phone |
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Controls |
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Symptom | Problem | Corrective Action | |
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The dial pad does not work. | The dial pad on the | Do one of the following steps: | |
| Polycom CX700 IP phone does | • Check for a response from other | |
| not respond. | ||
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| feature keys or from the dial pad. | |
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| • Place a call to the phone from a known | |
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| working telephone. Check for display |
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| updates. |
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| • Check the termination at the switch or | |
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| hub end of the network LAN cable. |
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| Ensure that the switch/hub port |
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| connected to the telephone is |
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| operational (if not accessible, contact |
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| your system administrator). |
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| • | Before restarting your phone, contact |
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| your system administrator, since this |
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| may allow more detailed |
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| troubleshooting to occur before losing |
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| any current status information. |
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