Polycom 1725-31402-001 manual Displays, Configuration on

Models: 1725-31402-001

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User Guide for the Polycom CX700 IP Phone

Displays

Symptom

Problem

Corrective Action

 

 

 

There is no display.

Power is not correctly applied to

Do one of the following steps:

The display is incorrect.

the Polycom CX700 IP phone.

Check that the display is illuminated.

 

The display has bad contrast.

 

Make sure the LAN cable is inserted

 

 

properly at the side of the phone (try

 

 

unplugging and re-inserting the

 

 

cable).

 

 

If using PoE, have your system

 

 

administrator check that the switch is

 

 

supplying power to the phone.

 

 

 

 

The contrast needs adjustment.

Do one of the following steps:

 

 

Refer to Adjusting Display Brightness

 

 

on page 2-7.

 

 

Reboot the phone to obtain a default

 

 

level of contrast (refer to Updating

 

 

Configuration on page 4-17).

 

 

 

 

Outbound or inbound calling is

Do one of the following steps:

 

unsuccessful.

Place a call to the phone under

 

 

investigation. Check that the display

 

 

indicates incoming call information.

 

 

Lift the handset. Ensure dial tone is

 

 

present and place a call to another

 

 

extension or number. Check that the

 

 

display changes in response.

 

 

 

The display is flickering.

Certain types of older fluorescent

Do one of the following steps:

 

lighting may cause the display to

Move the Polycom CX700 IP phone

 

appear to flicker.

 

away from the lights.

 

 

 

 

Replace the lights.

 

 

 

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Page 56
Image 56
Polycom 1725-31402-001 manual Displays, Configuration on