User Guide for the Polycom CX700 IP Phone

Displays

Symptom

Problem

Corrective Action

 

 

 

There is no display.

Power is not correctly applied to

Do one of the following steps:

The display is incorrect.

the Polycom CX700 IP phone.

• Check that the display is illuminated.

 

The display has bad contrast.

 

• Make sure the LAN cable is inserted

 

 

properly at the side of the phone (try

 

 

unplugging and re-inserting the

 

 

cable).

 

 

• If using PoE, have your system

 

 

administrator check that the switch is

 

 

supplying power to the phone.

 

 

 

 

The contrast needs adjustment.

Do one of the following steps:

 

 

• Refer to Adjusting Display Brightness

 

 

on page 2-7.

 

 

• Reboot the phone to obtain a default

 

 

level of contrast (refer to Updating

 

 

Configuration on page 4-17).

 

 

 

 

Outbound or inbound calling is

Do one of the following steps:

 

unsuccessful.

• Place a call to the phone under

 

 

investigation. Check that the display

 

 

indicates incoming call information.

 

 

• Lift the handset. Ensure dial tone is

 

 

present and place a call to another

 

 

extension or number. Check that the

 

 

display changes in response.

 

 

 

The display is flickering.

Certain types of older fluorescent

Do one of the following steps:

 

lighting may cause the display to

• Move the Polycom CX700 IP phone

 

appear to flicker.

 

away from the lights.

 

 

 

 

• Replace the lights.

 

 

 

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Polycom 1725-31402-001 manual Displays, Configuration on