User Guide for the Polycom CX700 IP Phone

Power and Startup

Symptom

Problem

Corrective Action

 

 

 

There are power issues.

The Polycom CX700 IP phone

Do one of the following steps:

 

has no power.

Verify that no lights appear on the unit

 

 

when it is powered up.

 

 

If using PoE, verify that PoE is present

 

 

on that port. Ask your system

 

 

administrator to check the appropriate

 

 

LED or readout or port at the hub.

 

 

If using PoE, verify that the network

 

 

cable is plugged into the correct port

 

 

on the Polycom CX700 IP phone.

 

 

If using AC power, check if the phone

 

 

is properly plugged into a functional

 

 

AC outlet.

 

 

If using AC power, make sure that the

 

 

phone isn't plugged into a plug

 

 

controlled by a light switch that is off.

 

 

If plugged into a power strip, try

 

 

plugging directly into a wall outlet

 

 

instead.

 

 

If using AC power, try the phone in

 

 

another room where the electricity is

 

 

known to be working on a particular

 

 

outlet.

 

 

 

The Polycom CX 700 IP phone

There may be problems with the

Contact your system administrator to

appears to be fine, but there is

Microsoft Lync 2010 Server

ensure your account is configured

no interaction between the

software.

properly and that the Microsoft Lync 2010

handset and the Microsoft Lync

 

Server software is properly installed and

2010 client.

 

configured.

 

 

 

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Polycom 1725-31402-001 manual Power and Startup, Symptom Problem Corrective Action