Power and Startup, Symptom Problem Corrective Action

Power and Startup

Symptom	Problem	Corrective Action

There are power issues.	The Polycom CX700 IP phone	Do one of the following steps:
	has no power.	• Verify that no lights appear on the unit
		when it is powered up.
		• If using PoE, verify that PoE is present
		on that port. Ask your system
		administrator to check the appropriate
		LED or readout or port at the hub.
		• If using PoE, verify that the network
		cable is plugged into the correct port
		on the Polycom CX700 IP phone.
		• If using AC power, check if the phone
		is properly plugged into a functional
		AC outlet.
		• If using AC power, make sure that the
		phone isn't plugged into a plug
		controlled by a light switch that is off.
		• If plugged into a power strip, try
		plugging directly into a wall outlet
		instead.
		• If using AC power, try the phone in
		another room where the electricity is
		known to be working on a particular
		outlet.

The Polycom CX 700 IP phone	There may be problems with the	Contact your system administrator to
appears to be fine, but there is	Microsoft Lync 2010 Server	ensure your account is configured
no interaction between the	software.	properly and that the Microsoft Lync 2010
handset and the Microsoft Lync		Server software is properly installed and
2010 client.		configured.

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