Solving other problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper feeding problems

Condition

Suggested solutions

 

 

Paper is jammed

Clear the paper jam. See page 14.2.

during printing.

 

 

 

Paper sticks

• Ensure that there is not too much paper in the tray.

together.

The tray can hold up to 250 sheets of paper,

 

depending on the thickness of your paper.

 

• Make sure that you are using the correct type of

 

paper. See page 5.8.

 

• Remove paper from the tray and flex or fan the

 

paper.

 

• Humid conditions may cause some paper to stick

 

together.

 

 

Multiple sheets of

• Different types of paper may be stacked in the tray.

paper do not

Load paper of only one type, size, and weight.

feed.

• If multiple sheets have caused a paper jam, clear

 

the paper jam. See page 14.2.

 

 

Paper does not

• Remove any obstructions from inside the machine.

feed into the

• Paper has not been loaded correctly. Remove

machine.

paper from the tray and reload it correctly.

 

• There is too much paper in the tray. Remove

 

excess paper from the tray.

 

• The paper is too thick. Use only paper that meets

 

the specifications required by the machine. See

 

page 5.8.

 

• If an original does not feed into the machine, the

 

ADF rubber pad may require to be replaced. See

 

page 13.7.

 

 

The paper keeps

• There is too much paper in the tray. Remove

jamming.

excess paper from the tray. If you are printing on

 

special materials, use the multi-purpose tray.

 

• An incorrect type of paper is being used. Use only

 

paper that meets the specifications required by the

 

machine. See page 5.8.

 

• There may be debris inside the machine. Open the

 

front cover and remove the debris.

 

• If an original does not feed into the machine, the

 

ADF rubber pad may require to be replaced. See

 

page 13.7.

 

 

Transparencies

Use only transparencies specifically designed for

stick together in

laser printers. Remove each transparency as it exits

the paper exit.

from the machine.

 

 

Envelopes skew

Ensure that the paper guides are against both sides

or fail to feed

of the envelopes.

correctly.

 

 

 

Printing problems

Condition

Possible cause

Suggested solutions

 

 

 

The

The machine is not

Check the power cord

machine

receiving power.

connections. Check the power

does not

 

switch and the power source.

print.

 

 

The machine is not

Select Samsung SCX-5x30

 

 

selected as the

Series PCL 6 as your default

 

default printer.

printer in your Windows.

 

 

 

Check the machine for the following:

The front cover is not closed. Close the cover.

Paper is jammed. Clear the paper jam. See page 14.2.

No paper is loaded. Load paper. See page 5.5.

The toner cartridge is not installed. Install the toner

cartridge.

If a system error occurs, contact your service representative.

 

The connection

Disconnect the printer cable and

 

cable between the

reconnect it.

 

computer and the

 

 

machine is not

 

 

connected properly.

 

 

 

 

 

The connection

If possible, attach the cable to

 

cable between the

another computer that is working

 

computer and the

properly and print a job. You can

 

machine is defective.

also try using a different printer

 

 

cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has more

 

 

than one port, make sure that the

 

 

machine is attached to the

 

 

correct one.

 

 

 

 

The machine may be

Check the printer properties to

 

configured

ensure that all of the print

 

incorrectly.

settings are correct.

 

 

 

 

The printer driver

Repair the printer software. See

 

may be incorrectly

the Software Section.

 

installed.

 

 

 

 

 

The machine is

Check the display message on

 

malfunctioning.

the control panel to see if the

 

 

machine is indicating a system

 

 

error.

 

 

 

14.11 <Troubleshooting>

Page 83
Image 83
Samsung SCX-5x30 manual Solving other problems, Paper feeding problems, Printing problems

SCX-5x30 specifications

The Samsung SCX-5x30 series is a versatile line of multifunction printers designed to meet the diverse printing, scanning, copying, and faxing needs of both home and office environments. Known for their reliability and quality, these devices cater to small to medium-sized businesses with their robust features and cost-effective performance.

One of the principal characteristics of the Samsung SCX-5x30 series is its impressive print resolution. With a maximum output of 1200 x 1200 dpi, the printers deliver sharp text and vibrant graphics. This level of clarity is particularly beneficial for businesses needing professional-quality documents, reports, and presentations.

A crucial element of the SCX-5x30 series is its multifunction capabilities. These devices not only excel at printing but also offer high-speed copying and scanning functions. The inclusion of a flatbed scanner and automatic document feeder enhances productivity by allowing users to handle multi-page documents with ease, ensuring quick turnaround times for important tasks.

Furthermore, the series boasts a range of connectivity options. Users can connect via USB, network, or even wirelessly, enabling seamless integration within any office setup. Mobile printing capabilities are also a highlight, with support for technologies like Apple AirPrint and Google Cloud Print, allowing users to send documents from their smartphones or tablets effortlessly.

In terms of usability, the SCX-5x30 series features an intuitive control panel equipped with a digital display, simplifying the operation process. Samsung's Easy Eco Driver software is another notable feature, enabling users to reduce ink consumption and save resources by identifying and removing unnecessary elements from documents before printing. This environmentally friendly option helps businesses lower their operational costs while promoting sustainability.

Durability and performance are also defining aspects of the SCX-5x30 printers. With a monthly duty cycle that supports heavy use, these devices can handle significant print volumes, making them reliable for busy office environments. Samsung's commitment to innovation ensures that these printers utilize advanced technologies that optimize output and reduce maintenance requirements.

Overall, the Samsung SCX-5x30 series stands out for its combination of high-quality print output, multifunction capabilities, versatile connectivity options, and resource-saving features, making it an ideal choice for modern businesses looking to enhance their document management and workflow efficiency.