Message

Meaning

Suggested solutions

 

 

 

Global Server

When there is a

Check the authentication

Auth Failed

authentication fail

account and password.

 

while connecting to

 

 

the global server this

 

 

message displays.

 

 

 

 

Global Server

This error message

• Try again.

Comm. Error

displays when there

• Contact a LDAP Server

 

is a communication

administrator.

 

error between the

 

 

global server and

 

 

the device.

 

 

 

 

Global Server Not

When no global

Check the LDAP server

Configured

server is configured,

configuration settings.

 

this message

 

 

displays.

 

 

 

 

Global Server Not

When the device is

Check the LDAP server

Found

unable to find the

address, The LDAP

 

Global server.

server address is

 

 

incorrect, or the server

 

 

has failed.

 

 

 

Group Not

You have tried to

Use a speed dial number

Available

select a group

or dial a number

 

location number

manually using the

 

where only a single

number keypad.

 

location number can

 

 

be used, such as

 

 

when adding

 

 

locations for a

 

 

Multiple Send

 

 

operation.

 

 

 

 

[Incompatible]

The machine has

The received fax data will

 

received a fax from

be deleted.

 

which is registered

Reconfirm junk fax setup,

 

as a junk fax..

 

see page 10.2.

 

 

 

 

 

Invalid Server

The server address

Enter the correct server

Address

you have entered is

address.

 

invalid.

 

 

 

 

Line Busy

The receiving fax

Try again after a few

 

machine did not

minutes.

 

answer or the line is

 

 

already engaged.

 

 

 

 

[Line Error]

Your machine

Try again. If the problem

 

cannot connect with

persists, wait an hour or

 

the receiving fax

so for the line to clear

 

machine or has lost

and try again.

 

contact because of a

Or, turn the ECM mode

 

problem with the

 

on. See page 10.1.

 

phone line.

 

 

 

 

 

Message

Meaning

Suggested solutions

 

 

 

Low Heat Error

There is a problem

Unplug the power cord

Cycle Power

in the fuser unit.

and plug it back in. If the

 

 

problem persists, please

 

 

call for service.

 

 

 

LSU Motor Error

A problem has

Unplug the power cord

Cycle Power

occurred in the LSU

and plug it back inches. If

 

(Laser Scanning

the problem persists,

 

Unit).

please call for service.

 

 

 

LSU Hsync Error

A problem has

Unplug the power cord

Cycle Power

occurred in the LSU

and plug it back inches. If

 

(Laser Scanning

the problem persists,

 

Unit).

please call for service.

 

 

 

Main Motor

There is a problem

Open and then close the

Locked

in the main motor.

front cover.

 

 

 

Mail Exceeds

The mail size is

Divide your mail or

Server Support

larger than the

reduce the resolution.

supported size by

 

 

 

 

SMTP server.

 

 

 

 

Memory Full

The memory is full.

Delete unnecessary fax

 

 

jobs and retransmit after

 

 

more memory becomes

 

 

available. Alternatively,

 

 

split the transmission into

 

 

more than one operation.

 

 

 

MP Tray

There is no paper in

Load paper in the multi-

Paper Empty

the multi-purpose

purpose tray. See page

tray.

5.7.

 

 

 

 

Network Error

There is a problem

Contact your network

 

with the network.

administrator.

 

 

 

[No Answer]

The receiving fax

Try again. Make sure that

 

machine has not

the receiving machine is

 

answered after

operational.

 

several redial

 

 

attempts.

 

 

 

 

Not Assigned

The speed button or

Enter the number or

 

speed dial number

email address manually

 

you tried to use has

using the number keypad

 

no number or email

or store the number or

 

address assigned to

address.

 

it.

 

 

 

 

[No Paper]

The paper in the tray

Load paper in the tray.

Add Paper

has run out.

See page 5.5.

 

 

 

One Page is

Single page data

Reduce the resolution

Too Large

exceeds the

and try again.

configured mail size.

 

 

 

 

 

 

14.8 <Troubleshooting>

Page 80
Image 80
Samsung SCX-5x30 Message Meaning Suggested solutions Global Server, Auth Failed, Global Server Not, Configured, Found

SCX-5x30 specifications

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