Polycom 3150-30828-001 manual Customizing the IVR Messages, Customizing Web user interface logos

Polycom® RSS™ 4000 User Guide

Figure 2-10User customization screen

Customizing the IVR Messages

Figure 2-11IVR Message setting section

Users will hear different IVR messages when operating the Polycom® RSS™ 4000. The user can change the system's IVR messages in the "IVR message" area on this interface.

When an IVR file is uploaded to the Polycom® RSS™ 4000, the file name must consist of only alphanumeric characters.

The file format is PCM, 16 bit, single-channel file with a sampling frequency of 16KHz.

After changing IVR messages, the user can select the corresponding language and click on the play button to the right to listen。

If the user wish to change the IVR messages, first select the corresponding language, and then click on the "Browse" button beneath the drop-down list. Confirm the path of the file to be changed, and click on the "Download file" button to download the new file. After the file has been downloaded, play the message to confirm that the file change has been successful.

Customizing Web user interface logos

Figure 2-12Web user interface logo setting section

The user can change Web interface logos in the "Web user interface logo" area of the interface.

Logo image files must have file names consisting only of alphanumeric characters; the file format must be GIF and file size must be 1003 × 46.

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