3
Using the Basic Features of Your SoundPoint IP 330/320 Phone
Your SoundPoint IP 330/320 phone is designed to be used like a regular phone on a public switched telephone network (PSTN). You can place calls, transfer a call to someone else, or conduct a conference call.
At any time, only one active call may be in progress on your phone. The active call is the one that has audio associated with it. There may be up to three other calls on hold or in an “Incoming call” or “Ringing” state on a particular line.
Use 
and 
to switch between these calls. With two lines, there can be maximum of eight calls or four conferences on your phone.
This chapter provides basic operating instructions for the SoundPoint IP 330/320 phone. This chapter contains instructions on:
•Placing a Call
•Answering a Call
•Ending a Call
•Muting the Microphone
•Adjusting the Volume
•Redialing a Number
•Putting a Call on Hold
•Setting Up a Conference
•Transferring a Call
•Forwarding Calls
•Enabling Do Not Disturb
•Assigning Speed Dial Indexes
•Using Voice Mail
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