Manuals / Polycom / Communications / Telephone

Polycom 320, 330 manual Calling

Models: 330 320

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Troubleshooting Your SoundPoint IP 330/320 Phone

 

 

 

Calling

 

 

 

 

 

Symptom

Problem

Corrective Action

 

 

 

There is no dial tone.

Power is not correctly applied to

Do one of the following steps:

 

the SoundPoint IP 330/320

• Check that the display is illuminated.

 

phone.

 

• Make sure the LAN cable is inserted

 

 

 

 

properly at the rear of the phone (try

 

 

unplugging and re-inserting the

 

 

cable).

 

 

• If using PoE, have your system

 

 

administrator check that the switch is

 

 

supplying power to the phone.

 

 

 

 

Dial tone is not present on one of

Do one of the following steps:

 

audio paths.

• Switch between Handset, Headset (if

 

 

present) or Hands-Free

 

 

Speakerphone to see if dial tone is

 

 

present on other paths.

 

 

• If dial tone exists on another path,

 

 

connect a different handset or

 

 

headset to isolate the problem.

 

 

 

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Polycom 320, 330 manual Calling
Page 70 Page 72

330, 320 specifications

Polycom, a leading name in the field of audio and video communication technology, offers a range of conference phones tailored for different business needs. Among them, the Polycom SoundStation 320 and 330 are highly regarded for their robust features and capabilities, making them a preferred choice for small to medium-sized conference rooms.

The Polycom SoundStation 320 is designed to facilitate clear, hands-free conversations. With its advanced voice technology, it captures sound from all corners of the room, ensuring that every participant can be heard distinctly, even in larger spaces. The device employs Polycom’s Acoustic Clarity Technology, which cancels out any background noise and echoes, allowing for natural, interruption-free dialogues. This feature is particularly useful in environments with multiple speakers or loud environments.

On the other hand, the Polycom SoundStation 330 builds on the strengths of the 320 by introducing even greater functionality and performance enhancements. It features a larger microphone pickup range, making it ideal for larger meetings with more participants. The SoundStation 330 also includes a visual call status display, which informs users of the call status and connection quality. This added layer of usability makes it easier for users to engage with the device confidently.

Both models are equipped with a user-friendly interface, enabling quick call setup and management. They support a range of connectivity options, including analog and VoIP, providing flexibility to accommodate various network environments. Furthermore, these devices are compatible with multiple conferencing solutions, making integration into existing systems seamless.

One of the standout characteristics of the Polycom SoundStation 320 and 330 is their durability. Built to withstand the rigors of frequent use in a corporate environment, these conference phones offer a long lifespan and reliable performance. Their elegant design complements modern office aesthetics, ensuring they blend well in any meeting room.

In summary, the Polycom SoundStation 320 and 330 are exemplary conference phones that combine advanced audio technologies with practical features, making them essential tools for effective communication in any business context. Their exceptional sound quality, ease of use, and durable design offer unparalleled value for organizations seeking to enhance their conferencing capabilities.