Polycom I640, H340, E340 manual Software Maintenance, Upgrading handsets, Normal download messages

SpectraLink Corporation	Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone
	NetLink Telephony Gateway and SpectraLink Radio Protocol

8.Software Maintenance

The NetLink e340, h340, and i640 Wireless Telephones use proprietary software programs written and maintained by SpectraLink Corporation. The software versions that are running on the handsets can be displayed during power on by holding down the Power On button.

SpectraLink or its authorized dealer will provide information about software updates and how to obtain the software (for example, downloading updates from a Web site).

Upgrading handsets

After software updates are obtained from SpectraLink, they must be transferred to the NetLink Telephony Gateway or other TFTP server. See SpectraLink 8000 Telephony Gateway: Administration Guide for SRP for an explanation of how to update the NetLink Wireless Telephone software in the NetLink Telephony Gateway so that it can then be downloaded into the handsets.

NetLink Wireless Telephones allow over-the-air transfer of software updates from the NetLink Telephony Gateway to the handsets. The downloader function in the handset checks its software version every time the handset is turned on. If there is any discrepancy the handset immediately begins to download the update.

Normal download messages

When the handset is powered on, it displays a series of messages indicating that it is searching for new software, checking the versions, and downloading. The normal message progression is:

Message

Description

Checking Code	Handset is contacting the TFTP server to determine if it has a newer version of software that
	should be downloaded.
Erasing Memory	Handset has determined that a download should occur and is erasing the current software from
	memory. This message also displays a progress bar. When the progress bar fills the display line
	the erase operation is complete.
Updating Code	Handset is downloading new software into memory. The number icons at the bottom of the
	display indicate which file number is currently being downloaded. This message also displays a
	progress bar. When the progress bar fills the display line the update operation is complete on
	that file.

When the update is complete, the handset displays the extension number, and is ready for use.

Download failure or recovery messages

The following display messages indicate a failure or recovery situation during the download process. See section 9 Troubleshooting for more information about each message.

Server Busy

TFTP ERROR(x):yy Erase Failed Waiting

Internal Errors

PN: 72-1065-09-J.doc Page 37