SpectraLink Corporation

Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone

 

 

 

NetLink Telephony Gateway and SpectraLink Radio Protocol

 

 

 

 

 

 

 

Message

Description

Action

 

 

 

 

 

 

 

No IP Address

Invalid IP.

Check the IP address of the handset and re-

 

 

 

 

configure if required.

 

 

 

 

 

 

 

No Net Found

This indicates the handset cannot find

 

 

 

 

any access points due to:

 

 

 

 

No radio link.

Verify that the AP is turned on.

 

 

 

No ESSID – Auto-learn not supported (or)

Verify the ESSID of the wireless LAN and enter

 

 

 

Incorrect ESSID.

or Auto-learn it again if required. See NetLink

 

 

 

Wireless Telephone Configuration section.

 

 

 

 

 

 

 

AP does not support appropriate data

Check the AP configuration against

 

 

 

rates.

Configuration Guide for AP.

 

 

 

Out of range.

Try getting closer to an AP. Check to see if

 

 

 

 

other handsets are working within the same

 

 

 

 

range of an AP. If so, check the ESSID of this

 

 

 

 

handset.

 

 

 

Incorrect Security settings.

Verify that all the security settings in the WT

 

 

 

 

match those in the APs.

 

 

 

 

 

 

 

No Net Found

x…x = AP MAC address

Check AP and handset network settings such

 

 

xxxxxxxxxxxx yy

yy = AP signal strength

as ESSID, Security, Reg domain and Tx power.

 

 

 

Handset cannot find a suitable access

Ensure APs are configured per Configuration

 

 

 

point; displays MAC and signal strength

Guide.

 

 

 

of “best” non-suitable AP found.

Try Site Survey mode to determine more

 

 

 

 

specific cause.

 

 

 

 

 

 

 

No Reg Domain

Regulatory Domain not set.

Configure the Regulatory Domain of the

 

 

 

 

handset.

 

 

 

 

 

 

 

No PBX

No communication with host telephone

Displays before the system has synchronized

 

 

 

system.

ports with the host telephone system. Should

 

 

 

 

disappear when the ports are correctly wired

 

 

 

 

and programmed.

 

 

 

 

Make sure the proper PBX switch has been

 

 

 

 

selected within the NetLink Telephony

 

 

 

 

Gateway.

 

 

 

 

 

 

 

No SW found

A required software component has not

Check that the correct software has been

 

 

 

been identified.

downloaded and is available.

 

 

 

 

 

 

 

Server Busy

Handset is attempting to download from

None. The handset will automatically retry the

 

 

 

a Download Master that is busy

download every few seconds.

 

 

 

downloading other handsets and refusing

 

 

 

 

additional downloads.

 

 

 

 

 

 

 

 

SKT Open Failed

Socket open fail. Occurs when the

If the PBX is inoperative and resiliency is not

 

 

 

handset tries to connect to the PBX but

active or the handset cannot locate a backup

 

 

 

there is no response. If resiliency is

PBX, turn off the handset and repair the

 

 

 

active, the handset will keep trying.

primary PBX. Note that it may be advisable to

 

 

 

 

reconfigure the backup PBX to be the primary

 

 

 

 

PBX if the repair is more time-consuming than

 

 

 

 

the reconfiguration.

 

 

 

 

 

 

 

Storing Config

Handset is storing changes to handset

None. Informational only. The handset may

 

 

 

configuration.

display this briefly following a configuration

 

 

 

 

change or software download.

 

 

 

 

 

 

PN: 72-1065-09-J.doc

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Polycom H340, I640, E340, 72-1065-09 manual Wireless Telephone Configuration section