Answering a Call

Using the Handset:

Pick up the handset.

Using Hands-Free Speakerphone Mode:

Press , or with the handset on hook press the line key with the active indicator, or the Answer soft key.

Using the Headset:

Press to answer the call through an optionally connected headset.

In all cases, the active call will appear on the display showing call duration and destination.

If “Handsfree mode disabled” appears on the graphic display after you press the speakerphone key, your system administrator has disabled the speakerphone on your phone.

Incoming calls may be ignored by pressing the Reject soft key or DoNotDisturb during ringing. Note that Do Not Disturb stays active when the call is dropped and will remain so until toggled off.

Call Hold and Resume

During a call, press Hold or the Hold soft key. The call will be placed on hold and this will be indicated on the display. Press the Resume soft key, or the line key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indica- tion will appear on the display, for example “2/3” shows that this is the second call out of three calls.

If calls are on hold on more than one line key, the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds. If a line key is pressed briefly, the first call on hold on that line key will be retrieved.

Microphone Mute

During a call, press . The key lights up to indicate that the other party (parties) cannot hear you.

Microphone Mute applies to all modes: handset, headset, and hands-free. You can still hear all other parties while Mute is enabled.

To turn off Microphone Mute, press again.



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Polycom IP 600/601 manual Answering a Call, Call Hold and Resume, Multiple Calls on Hold, Microphone Mute