Polycom IP 600/601 manual Safety and Compliance, Part 15 Rules

Models: IP 600/601

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No Ringing

Verify incoming ring setting and volume levels:

Adjust the ringing level from the front panel using the volume up/down keys.

Check that ring type selection is not Silent Ring.

No Audio on Headset

Verify correct connections:

Verify successful outbound or inbound calling:

As “No Display” above.

Check same status of handset, headset (if connected) and through the hands-free speakerphone.

Ensure the headset is plugged into the jack marked Headset at the rear of the phone.

Ensure the headset amplifier (if pres- ent) is turned on and/or the volume is correctly adjusted.

Ensure that headset is compatible with the phone.

No Response from Feature Key Presses

Verify phone is in active state:

Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example.

• Press Menu followed by System Status and Server Status to confirm line

is actively registered to the server.

Reboot the phone to attempt re-reg- istration to the server.

Display shows “Network Link is Down”

Verify LAN cable is properly connected:

Check termination at the switch or hub (furthest end of the cable from the phone).

Check that the switch or hub is opera- tional (flashing link/status lights) or contact your System Administrator.

• Press Menu followed by System Status and Network Status. Scroll down

to verify LAN port is Active.

Reboot the phone to attempt recon- nection to the network.

Safety and Compliance

Part 15 Rules

This device complies with Part 15 of the FCC Rules. Operation is subject to the fol- lowing two conditions:

1.This device may not cause harmful interference, and

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Polycom IP 600/601 manual Safety and Compliance, Part 15 Rules