Multiple Keys Per Line
Each line on the phone can be configured to have more than one line key associated with it. If this is the case, the display could look like this:
Incoming calls to this line will be distributed evenly among the available keys. Similarly, outgoing calls will be distributed.
Multiple Call Appearances
Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an out- bound call with 9304. The second figure shows an incoming call from John Brown. To answer this incoming call, put the original call on Hold or press the 
key to access the new call. Soft key labels will be updated on the display with these options:
1.Answer the incoming call.
2.Reject the incoming call.
3.Forward the incoming call to another exten- sion.
Answering the incoming call places the original call on Hold and refreshes the soft key labels as indicated (third figure). If more than two call ap- pearances are in use, two will appear on the dis- play and the total number will be indicated by a counter at the bottom right corner of the display. For example “2/3” indicates that the highlighted call is the second one out of a total of three.
In the example case illustrated, another out- bound call can be placed on the same first line. Press Hold during the first call and press NewCall to obtain dial tone and a new call appearance for a second call.
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