Manuals / Q-Logic / Computer Equipment / Switch

Q-Logic 2-8C manual Technical Support, Availability, Training, Contact Information

Models: 2-8C

1 204

Download 204 pages 6.42 Kb

Page 24

1 – Introduction	0
1 – Introduction
Technical Support

1.14

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

1.14.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.14.2

Training

QLogic offers certification training for the technical professional for both the SANblade™ HBAs and the SANbox2™ switches. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com.

1.14.3

Contact Information

Telephone:	+1 952-932-4040
Fax:	+1 952-932-4018
Email:
Technical Service	support@qlogic.com
Technical Training	tech.training@qlogic.com
Switch Support Web Site:	http://support.qlogic.com

1-16	59042-06 A

Image 24

Q-Logic 2-8C manual Technical Support, Availability, Training, Contact Information

Contents

SANbox2-8c Fibre Channel Switch Installation Guide SANbox2-8c Fibre Channel Switch Installation Guide Document Revision HistoryTable of Contents Soft Zones Access Control List Hard Zones User Account Security Fabric ServicesSection Planning Distance Bandwidth LatencySection Installation Section Diagnostics/TroubleshootingAppendix a Specifications Appendix B Command Line InterfaceGlossary Index Figures TablesIntended Audience Related MaterialsNew in this Release Safety Notices Sicherheitshinweise Communications Statements Federal Communications Commission FCC Class a StatementCE Statement Vcci Class a Statement Bsmi Class a StatementLaser Safety Information Electrostatic Discharge Sensitivity Esds PrecautionsAccessible Parts Pièces AccessiblesZugängliche Teile General Public License PreambleIntroduction General Public License Introduction Introduction General Public License Introduction How to Apply These Terms to Your New Programs No WarrantyANY Warranty without even the implied warranty Starts in an interactive modeHypothetical commands `show w and `show c should show Later versionTechnical Support AvailabilityTraining Contact InformationGeneral Description Maintenance Button Resetting a SwitchChassis Controls and LEDs Placing the Switch in Maintenance Mode Over Temperature LED AmberChassis LEDs Input Power LED Green Fan Fail LED AmberHeartbeat LED Amber Fibre Channel PortsPort LEDs Port Logged-In LEDPort Activity LED Small Form-Factor Pluggable SFP Transceivers Port TypesEthernet Port Ethernet PortSerial Port Serial Port Pin IdentificationPower Supply and Fan Switch ManagementSANsurfer Switch Manager SANsurfer Switch Manager Web Applet Command Line InterfaceSANsurfer Switch Manager Application Programming Interface Simple Network Management ProtocolFile Transfer Protocol General Description Switch Management 59042-06 a Planning DevicesDevice Access Zoning Database LimitsAccess Control List Hard Zones Soft ZonesPerformance DistanceBandwidth LatencyPort-to-Port Transmission Combinations Port-to-Port LatencyMultiple Chassis Fabrics Optimizing Device PerformanceDomain ID, Principal Priority, and Domain ID Lock Common Topologies Cascade TopologyMesh Topology Mesh TopologyMultistage Topology Multistage TopologyFabric Services Fabric SecurityUser Account Security Fabric Management Switch Power Requirements Site RequirementsFabric Management Workstation Management Workstation RequirementsInstalling a Switch Environmental ConditionsMount the Switch AvertissementInstall SFP Transceivers Connect the Workstation to the Switch Ethernet and Serial Cable ConnectionsConfigure the Workstation Setting the Workstation IP Address for Ethernet ConnectionsConfiguring the Workstation Serial Port Choose Make New ConnectionEnter the following COM Port settings in the COM Properties Window and choose the OK button‰ Bits per second Data BitsInstall SANsurfer Switch Manager SANsurfer Management Suite Disk Windows InstallationSANsurfer Management Suite Disk Linux Installation SANsurfer Management Suite Disk Solaris Installation Execute the install programFollow the installation instructions 5.4 Start SANsurfer Switch Manager ‰ For Linux or Solaris enter the SANsurfer commandConnect the Switch to AC Power Avertissement Installation Configure the Switch Cable Devices to the Switch Choose the Start button, select Programs, AccessoriesHyperTerminal, and HyperTerminal Select the connection you created earlier and choose the OKInstall Firmware Using SANsurfer Switch Manager to Install Firmware Using the CLI to Install FirmwareTo start an admin session, enter the following Using FTP and the CLI to Install Firmware Enter the following command to install the new firmwareWait for the unpack to complete Powering Down a Switch Diagnostics/Troubleshooting Post DiagnosticsSystem Error Blink Pattern Heartbeat LED Blink PatternsInternal Firmware Failure Blink Pattern Configuration File System Error Blink Pattern Close the FTP session. ftpquit Telnet xxx.xxx.xxx.xxx or Telnet switchname Logging Error Logged-In LED IndicationsEPort Isolation Excessive Port Errors Diagnostics/Troubleshooting Chassis Diagnostics Over Temperature LED is IlluminatedInput Power LED Is Extinguished Fan Fail LED is IlluminatedRecovering a Switch Maintenance Exit Maintenance Image UnpackMaintenance Reset Network Config Maintenance Reset User Accounts to DefaultMaintenance Copy Log Files Maintenance Remove Switch ConfigMaintenance Show Firmware Versions Maintenance Set Active ImageDiagnostics/Troubleshooting Recovering a Switch 59042-06 a Fabric Specifications Maintainability Dimensions ElectricalEnvironmental Non-operatingRegulatory Certifications Vcci Class a ITEBsmi Class a Cispr 22, Class aSpecifications Regulatory Certifications 59042-06 a Logging On to a Switch User AccountsWorking with Switch Configurations Modifying a ConfigurationBacking up and Restoring Switch Configurations When you are done making changes to the switchShown Ftp ipaddress Commands Table B-1. Command-Line CompletionTable B-2. Commands Listed by Authority Level Admin Session CommandsAdmin Command AuthoritySyntax KeywordsAlias Command Syntax aliasMembers alias Remove alias memberlistRename aliasold aliasnew Config Command Syntax configKeywords activate configname Edit confignameRestore Manager Archive function are not compatible with the ConfigRestore command Save configname# ftp symbolicname or ipaddress Date Command Syntax dateKeywords MMDDhhmmCCYY Fallback Command FallbackHardreset Command SyntaxHelp Command Keywords commandSyntax help command keyword Authority NoneHistory Command Authority None Syntax historyHotreset Command HotresetImage Command CleanupImage Fetch accountname ipaddress filesource filedestinationLip Command Passwd Command Syntax passwd accountname Keywords accountnamePing Command Syntax ping ipaddressKeywords ipaddress Ps Command Following is an example of the Ps commandSyntax Examples Displays current system process informationQuit Command Closes the Telnet sessionSyntax quit, exit, or logout Reset Command Config confignameTable B-3. Switch Configuration Defaults SystemZoning Table B-4. Port Configuration Defaults ArbffTable B-5. Port Threshold Alarm Configuration Defaults Table B-6. Zoning Configuration DefaultsTable B-7. Snmp Configuration Defaults Table B-8. System Configuration Defaults Set Command Syntax setSetup option Switch statePort option Set Config Command Set configTable B-9. Set Config Port Parameters Port portnumberCommand Line Interface Set Config Command Table B-9. Set Config Port Parameters Switch Table B-10. Set Config Switch ParametersThreshold Table B-11. Set Config Threshold Parameters Table B-12. Set Config Zoning Parameters Memory. Refer to FC-SW-2 Compliant on page B-37 .Arbff Following is an example of the Set Config Switch command Following is an example of the Set Config Threshold commandRisingTrigger Decimal value 200 FallingTrigger SampleWindow Following is an example of the Set Config Zoning command ThisSet Log Command Set logArchive ClearLevel level Port portlistSave StartStop Set Port Command Command Line Interface Set Port Command Set Setup Command Set setupTable B-13. Snmp Configuration Settings Snmp SystemTable B-14. System Configuration Settings SystemTable B-14. System Configuration Settings SANbox2 admin # set setup snmp Command Line Interface Following is an example of the Set Setup System command SANbox2 admin # set setup systemShow Command Alarm optionKeywords about BroadcastFdmi portwwn Log optionNs option Pagebreak Perf optionTable B-15. Show Port Parameters Lipalpdalps Post log Steering domainidSupport Switch Table B-16. Switch Operational ParametersTable B-16. Switch Operational Parameters Topology UsersVersion Following is an example of the Show Fdmi command Following is an example of the Show Fdmi WWN commandFollowing is an example of the Show NS local domain command Following is an example of the Show NS domainID commandFollowing is an example of the Show NS portID command Following is an example of the Show Interface command Collisions0 txqueuelen100Following is an example of the Show Port command LIPF8F7Following is an example of the Show Switch command Following is an example of the Show Topology commandCommand Line Interface Show Command Following is an example of the Show Version command Show Config Command Show configFollowing is an example of the Show Config Switch command Following is an example of the Show Config Threshold commandFollowing is an example of the Show Config Zoning command Show Log Command Show logComponent LevelSettings Following is an example of the Show Log Level commandOptions PortFollowing is an example of the Show Log Options command Following is an example of the Show Log commandShow Perf Command Following is an example of the Show Perf Byte command Show Setup Command Show setupMfg Following is an example of the Show Setup Snmp command Following is an example of the Show Setup System command Shutdown Command Power from the switchShutdown Test Command TestPort portnumber testtype StatusLoopback plug must be installed for this test to pass „ To run an internal loopback test, enter the followingCommand Line Interface Test Command Uptime Command Examples The following is an example of the Uptime commandAuthority None Syntax uptime User Command Keywords accountsAdd Delete accountnameFollowing is an example of the User Add command Following is an example of the User Edit command Following is an example of the User Delete commandFollowing is an example of the User List command Whoami Command Following is an example of the Whoami commandWhoami Zone Command Syntax zoneMembers zone Remove zone memberlistRename zoneold zonenew Type zone zonetypeFollowing is an example of the Zone Members command Following is an example of the Zone Zonesets command Zoneset Command Syntax zonesetRemove zoneset zonelist Rename zonesetold zonesetnewZones zoneset Zoning Command Keywords activeOpens a Zoning Edit session HistoryLimits Table B-17. Zoning Database LimitsFollowing is an example of the Zoning Limits command E2JBOD2Following is an example of the Zoning List command 100 59042-06 a Access Control List Zone Administrative StateAlarm BootPClass 3 Service Configured Zone SetsDefault Visibility Fabric Management SwitchInput Power LED Inter-Switch LinkMaintenance Button Maintenance ModeOver Temperature LED Power On Self Test PostPrincipal Switch SANsurfer Switch ManagerSet of zone sets, zones, and aliases stored on a switch Zone SetZoning Database Page Index NumericsIndex-2 59042-06 a LED Index-4 59042-06 a 59042-06 a Index-5 Database 3-2,B-26 Start