Section 5

Diagnostics/Troubleshooting

Diagnostic information about the switch is available through the chassis LEDs and the port LEDs. Diagnostic information is also available through the SANsurfer Switch Manager and CLI event logs and error displays. This section describes two types of diagnostics: Power On Self Test (POST) and chassis. POST diagnostics describe the Heartbeat LED and the port Logged-In LED indications. Chassis diagnostics cover power supply and fan diagnostics as well as over temperature conditions. This section also describes how to use maintenance mode to recover a disabled switch.

5.1

POST Diagnostics

The switch performs a series of Power On Self Tests (POST) as part of its power-up procedure. The POST diagnostic program performs the following tests:

„Checksum tests on the boot firmware in PROM and the switch firmware in flash memory

„Internal data loopback test on all ports

„Access and integrity test on the ASIC

During the POST, the switch logs any errors encountered. Some POST errors are critical, others are not. The switch uses the Heartbeat LED and the Logged-In LED to indicate switch and port status. A critical error disables the switch so that it will not operate. A non-critical error allows the switch to operate, but disables the ports that have errors. Whether the problem is critical or not, contact your authorized maintenance provider.

If there are no errors, the Heartbeat LED blinks at a steady rate of once per second. If a critical error occurs, the Heartbeat LED will show an error blink pattern. If there are non-critical errors, the switch disables the failed ports and flashes the associated Logged-In LEDs. Refer to ”Heartbeat LED Blink Patterns” on page 5-2for more information about Heartbeat LED blink patterns.

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5-1

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Q-Logic 2-8C manual Diagnostics/Troubleshooting, Post Diagnostics

2-8C specifications

The Q-Logic 2-8C is a cutting-edge connectivity solution designed for enterprise environments that require robust performance and scalability in storage networking. This versatile product serves as a bridge between various storage devices and servers, ensuring seamless data transfer and high availability across complex IT infrastructures.

One of the standout features of the Q-Logic 2-8C is its advanced Fibre Channel technology. Supporting speeds of up to 32 Gbps, this adapter significantly enhances data transfer rates, allowing businesses to efficiently handle large volumes of information. The high bandwidth capability is particularly beneficial for data-intensive applications, including databases and virtualization environments, where speed and reliability are paramount.

The architecture of the Q-Logic 2-8C is built around a dual-port design, which promotes redundancy and load balancing. This means that even if one port encounters issues, the other can seamlessly take over, ensuring uninterrupted connectivity. Furthermore, the dual-port architecture provides the flexibility to connect to multiple storage arrays, maximizing resource utilization and minimizing downtime.

Another notable feature is the support for advanced management protocols and interoperability standards. The Q-Logic 2-8C is compatible with a wide array of operating systems and virtualization platforms, making it an ideal choice for heterogeneous environments. This broad compatibility ensures that organizations can integrate the adapter with their existing infrastructure without significant modifications, thus preserving their overall investment.

The Q-Logic 2-8C also incorporates sophisticated security features, such as end-to-end data encryption and access control mechanisms. These features are essential in today’s data-sensitive landscape, where organizations face increasing threats from cyberattacks. The added layer of security ensures that data remains protected during transit, giving businesses peace of mind.

In terms of energy efficiency, the Q-Logic 2-8C adheres to modern standards, consuming less power compared to its predecessors. This not only reduces operational costs but also aligns with sustainability initiatives that many organizations are pursuing.

With its powerful combination of speed, reliability, security, and energy efficiency, the Q-Logic 2-8C represents a robust solution for organizations looking to enhance their storage connectivity. Its advanced features cater to the demands of modern data centers, making it a strategic asset for businesses aiming to maintain a competitive edge in the ever-evolving digital landscape.