5 – Diagnostics/Troubleshooting
Recovering a Switch
5-8 59042-00 A
■Choose the Reset Password File option to restore the default account
name and password (Admin, Password).
■Choose the Copy Log Files option to copy the log file
■Choose the Remove Switch Config option to delete a corrupt
configuration. This will reset the factory defaults for the switch, except
for account names and passwords.
■Choose the Remake Filesystem option to reset the entire switch to
the factory default settings. In the event of sudden loss of power, it is
possible that the switch configuration may become corrupt. The file
system on which the configuration is stored must be recreated.
■Choose the Reset Switch option to reboot the switch using
configuration parameters in memory.
7. To load the firmware image, press the number 1 key on the keyboard and
press the Enter key.
Option: 1
8. At the firmware image filename prompt, enter the name (firmware) of the
firmware file and press the Enter key.
Image filename: firmware
Unpacking ’firmware’, please wait...
Unpackage successful.
9. Repeat the above procedures for each option, as necessary. Some options
prompt you to confirm your choices. Press the “y” key for yes, and the “n”
key for no.
10. To exit force PROM mode and return to normal operation, wait about 15
seconds after the last operation, then reset the switch either by pressing the
Reset/Force PROM button or power cycling the switch.
CAUTION! If you choose the Remake Filesystem option, you will
lose all changes made to the switch configuration,
such as password and zoning changes. You must then
reconfigure the portions of the fabric that involve the
switch.