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Q-Logic SANBOX2-8C Technical Support, Availability, Training, Contact Information

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1 – Introduction

Technical Support

1-8 59042-00 A

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1.11

Technical Support

Customers should contact their authorized maintenance provider for technical

support of their QLogic switch products. QLogic-direct customers may contact

QLogic Technical Support; others will be redirected to their authorized

maintenance provider.

Visit the QLogic switch support Web site listed in ”Contact Information” on

page 1-8 for the latest firmware and software updates.

1.11.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard

Time, Monday through Friday, excluding QLogic-observed holidays.

1.11.2

Training

QLogic offers the following technical training courses:

■Switch Certification

■HBA Certification

Each course is available at the training facility in Eden Prairie, MN or at your local

facility. All courses include a Fibre Channel overview and sections on installation ,

maintenance, and topology solutions. Each student receives a set of manuals and

a CD-ROM containing course training materials. Upon successful completion of

the training, Qlogic awards a certificate identifying the student as a Certified

SANbox® or SANblade™ Professional.

1.11.3

Contact Information

Address: QLogic Switch Products Inc.

6321 Bury Drive

Eden Prairie, Minnesota 55346

USA

Telephone: +1 952-932-4040

Fax: +1 952-932-4018

Email:

Technical Service

Technical Training support@qlogic.com

tech.training@qlogic.com

Switch Support Web Site: www.qlogic.com/support/home_support.asp

Contents

Main Document Revision History Table of Contents Section 1 Introduction Section 2 General Description Section 3 Planning Section 4 Installation Section 5 Diagnostics/Troubleshooting Appendix A Specifications Appendix B Command Line Interface Glossary Index Figures Table s Page Section 1 Introduction Intended Audience Related Materials Safety Notices Sicherheitshinweise Notes informatives relatives la scurit Communications Statements Federal Communications Commission (FCC) Class A Statement Canadian Department of Communications Class A Compliance Statement Avis de conformit aux normes du ministre des Communications du Canada CE Statement VCCI Class A Statement BSMI Class A Statement Page Technical Support Availability Training Contact Information Section 2 General Description Figure 2-1. SANbox2-8c Fibre Channel Switch Chassis Controls and LEDs Figure 2-2. Chassis Controls and LEDS Reset/Force PROM Button Resetting a Switch Placing the Switch in Force PROM Mode Over Temperature LED (Yellow) Fan Fail LED (Yellow) Heartbeat LED (Yellow) Input Power LED (Green) Fibre Channel Ports Figure 2-3. Fibre Channel Ports Small Form-Factor Pluggable (SFP) Transceivers Port Modes Fabric Ports Expansion Port Translated Loop Port Logged-In LED Activity LED Ethernet Port Figure 2-4. Ethernet Port Serial Port Figure 2-5. Serial Port and Pin Identification Power Supply and Fan Switch Management Page Section 3 Planning Devices Multiple Chassis Fabrics Domain ID, Principal Priority, and Domain ID Lock Common Topologies Cascade Topology Figure 3-1. Cascade-with-a-Loop Topology Mesh Topology Figure 3-2. Mesh Topology Multistage Topology Figure 3-3. Multistage Topology Performance Distance Bandwidth Latency Device Access Soft Zones Access Control List Hard Zones Virtual Private Fabric Hard Zones Fabric Management Fabric Security Section 4 Installation Site Requirements Fabric Management Workstation Switch Power Requirements Environmental Conditions Installing a Switch Figure 4-1. SANbox2-8c Fibre Channel Switch Mount the Switch Install SFP Transceivers Figure 4-2. SFP Transceiver Installation Connect the Switch to AC Power Page Install SANbox Manager SANbox Manager Installation for Windows SANbox Manager Installation for Linux SANbox Manager Installation for Solaris 4 Installation Installing a Switch 4-10 59042-00 A 4.2.5 Connection Connect the Management Workstation to the Switch Connect the management workstation to the switch in one of three ways: Indirect Ethernet connection from the management workstation to the switch Direct Ethernet connection from the management workstation to the switch Serial port connection from the management workstation to the switch Ethernet Connection Serial Connection Set the Date Configure the Switch Configure the Ports Cable Devices to the Switch Loading Firmware Using File Transfer Protocol to Load Firmware Page Using SANbox Manager to Load Firmware Using the CLI to Load Firmware Page Page Section 5 Diagnostics/Troubleshooting POST Diagnostics Heartbeat LED Blink Patterns Normal (all pass) Force PROM Mode Pattern Internal Firmware Failure Blink Pattern Fatal Error Blink Pattern Configuration File System Error Blink Pattern Logged-In LED Indications Page Chassis Diagnostics Figure 5-3. Chassis LEDs Over Temperature LED is Illuminated Input Power LED Is Extinguished Fan Fail LED is Illuminated Recovering a Switch Page Page Appendix A Specifications Switch Specifications Switch Maintainability Fabric Management Switch Dimensions Switch Electrical Switch Environmental Switch Regulatory Certifications Shortwave Laser SFP 1G/2G (multi-mode) Longwave Laser SFP 1G/2G (single-mode) Page Appendix B Command Line Interface Logging On to a Switch Command Syntax Commands The Command Line Interface provides for User and Admin authority levels. The commands and their page numbers are listed by authority level in TableB-1. User authority grants viewing access to the fabric and switches using the Show command and other read-only commands. Admin Command Syntax Keywords Examples Alias Command Syntax Keywords Page Config Command Authority Syntax Keywords Notes Examples Date Command Fallback Command Syntax Notes Examples Help Command Syntax Keywords Examples History Command Syntax Notes Examples Image Command Syntax Keywords Lip Command Passwd Command Ps Command B-16 59042-00 A Ps Command Displays current system process information. Syntax Examples Quit Command Reset Command Syntax Keywords Notes Table B-2. Switch Configuration Defaults Table B-3. Port Configuration Defaults Table B-4. SNMP Configuration Defaults Table B-3. Port Configuration Defaults (Continued) Table B-5. System Configuration Defaults Set Alarm Clear Command Set Beacon Command Set Config Command Authority Syntax Keywords Table B-6. Set Config Port Parameters (Continued) Page Examples Table B-8. Set Config Zoning Parameters Set Config Command B-28 59042-00 A The following is an example of the Set Config Switch command: Set Config Command 59042-00 A B-29 The following is an example of the Set Config Zoning command. Set Log Command Syntax Keywords Page Notes Set Port Command Syntax Keywords Set Setup Command Syntax Keywords Notes Set Setup Command B-36 59042-00 A Examples The following is an example of the Set Setup System command: Set Switch Command Syntax Keywords Show Command Syntax Keywords Page Page Table B-11. Show Port Parameters (Continued) Examples B-44 59042-00 A The following is an example of the Show Fabric command: The following is an example of the Show Setup SNMP command: 59042-00 A B-45 The following is an example of the Show Topology command: The following is an example of the Show Topology (for Port #1) command: B-46 59042-00 A The following is an example of the Show Port command: 59042-00 A B-47 The following is an example of the Show Switch command: Show Config Command Syntax Keywords Examples Show Config Command The following is an example of the Show Config Switch command: The following is an example of the Show Config Zoning command: Show Log Command Syntax Keywords Examples Show Log Command The following is an example of the Show Log Options command: The following is an example of the Show Log command: Show Perf Command Syntax Keywords Notes Examples Show Setup Command Syntax Keywords Examples The following is an example of the Show Setup System command: Shutdown Command Test Command Syntax Keywords Examples Page Uptime Command User Command Syntax Keywords Examples The following is an example of the User Delete command: The following is an example of the User List command: Whoami Command Zone Command Authority Syntax Keywords Examples Zone Command B-64 59042-00 A The following is an example of the Zone Members command: The following is an example of the Zone Zonesets command: Zoneset Command Authority Syntax Keywords Notes Examples Zoning Command Authority Syntax Keywords Zoning Command B-68 59042-00 A Examples The following is an example of the Zoning List command: Zoning Command 59042-00 A B-69 Page Glossary Page Page Page Index A B C D F G H I L M N O P Q T U V W Z