43-797.fm Page 34 Monday, August 16, 1999 9:20 AM

TROUBLESHOOTING

We do not expect you to have any problems with your TAD-797, but if you do, these suggestions might help.

Problem

Suggestion

 

 

 

 

Low volume or unusual

Someone has picked up another phone on the

sounds.

same line. Hang up the other phone.

 

 

Severe noise interference.

Keep the handset away from computers,

 

remote control toys, wireless microphones,

 

alarm systems, intercoms, room monitors, fluo-

 

rescent lights, and electrical appliances.

 

 

 

Move the handset to another location or turn off

 

the source of interference.

 

 

The phone cannot be operated

Lift the base’s antenna to a vertical position.

at a useful distance from the

 

Be sure neither antenna is touching a metal

base because the signal

surface.

becomes weak or noisy (hand-

 

set’s range has decreased).

Return the handset to the cradle, and recharge

 

the battery pack. Replace the battery pack if

 

necessary (see “Replacing the Battery Pack”

 

on Page 37).

 

 

The phone does not work or

Be sure the base’s phone line cord and AC

works poorly.

adapter are correctly and securely connected,

 

and the battery pack is charged.

 

 

The handset battery pack does

Check the charging contacts on the handset

not charge.

and base. If they are dirty, clean them with a

 

pencil eraser.

 

 

 

Be sure the battery pack is connected correctly.

 

 

 

Replace the battery pack.

 

 

The handset does not ring or

Move the handset closer to the base.

receive a page.

 

Lift the base’s antenna to a vertical position.

 

 

 

 

The battery pack might be weak. Charge the

 

battery.

 

 

 

Move the base away from other electrical

 

devices and sources of noise.

 

 

34

Page 34
Image 34
Radio Shack TAD -797 owner manual Troubleshooting