55
LIMITED PARTSWARRANTYXTHERM – TYPES H AND WHMODELS 1005-2005SCOPE
Raypak,Inc. (“Raypak”) warrants to the original owner that all parts of this heater which are actually manufactured by Raypak will be free from
failureunder normal use and service for the specified warranty periods and subject to the conditions set forth in this Warranty. Labor charges and
othercosts for parts removal or reinstallation, shipping and transportation are not covered by this Warranty but are the owner’s responsibility.
HEATEXCHANGER WARRANTY
DomesticHot Water
Five(5) years from date of heater installation. Includes copper heat exchanger with bronze waterways.
Ten(10) years from date of heater installation. Includes only cupro-nickel heat exchanger with bronze waterways.
SpaceHeating (Closed Loop System)
Ten(10) years from date of heater installation. Includes both cupro-nickel and copper heat exchanger with bronze water-ways.
ThermalShock Warranty
Twentyfive (25) years from date of heater installation against “Thermal Shock” (excluded, however, if caused by heater operation at large
changesexceeding 150°F between the water temperature at intake and heater temperature, or operating at heater temperatures exceeding
230°F).
SecondaryStainless Steel Heat Exchanger
Ten(10) years from date of heater installation.
ANYOTHER PART MANUFACTURED BY RAYPAK
One(1) year warranty from date of heater installation, or eighteen (18) months from date of factory shipment based on Raypak’s records,
whichevercomes first.
SATISFACTORYPROOF OF INSTALLATIONDATE, SUCH AS INSTALLER INVOICE, IS REQUIRED. THIS WARRANTYWILL BE VOID IF THE
HEATERRATING PLATE IS ALTEREDOR REMOVED.
ADDITIONALWARRANTY EXCLUSIONS
Thiswarranty does not cover failures or malfunctions resulting from:
1.Failure to properly install, operate or maintain the heater in accordance with our printed instructions provided;
2.Abuse, alteration, accident, fire, flood and the like;
3.Sediment or lime build-up, freezing, or other conditions causing inadequate water circulation;
4.High velocity flow exceeding heater design rates;
5.Failure of connected system devices, such as pump or controller;
6.Use of non-factory authorized accessories or other components in conjunction with the heater system;
7.Failing to eliminate air from, or replenish water in, the connected water system;
8.Chemical contamination of combustion air or use of chemical additives to water.
PARTSREPLACEMENT
Underthis Warranty, Raypak will furnish a replacement for any failed part. The failed part must first be returned to Raypak if requested, with
transportationcharges prepaid, and all applicable warranty conditions found satisfied. The replacement part will be warranted for only the unex-
piredportion of the original warranty. Raypak makes no warranty whatsoever on parts not manufactured by it, but Raypak will apply any such
warrantyas may be provided to it by the parts manufacturer.
TOMAKE WARRANTY CLAIM
Promptlynotify the original installer, supplying the model and serial numbers of the unit, date of installation and description of the problem. The
installermust then notify his Raypak distributor for instructions regarding the claim. If either is not available, contact Service Manager, Raypak,
Inc.,2151 Eastman Avenue, Oxnard, CA 93030 or call (805) 278-5300. In all cases proper authorization must first be received from Raypak
beforereplacement of any part.
EXCLUSIVEWARRANTY - LIMITATION OF LIABILITY
Thisis the only warranty given by Raypak. No one is authorized to make any other warranties on Raypak’s behalf. THIS WARRANTY IS IN LIEU
OFALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY
ANDFITNESS FOR A PARTICULAR PURPOSE. RAYPAK’SSOLE LIABILITY AND THE SOLE REMEDY AGAINST RAYPAKWITH RESPECT
TODEFECTIVE PARTS SHALL BE AS PROV IDED IN THIS WARRANTY.IT IS AGREED THAT RAYPAKSHALL HAVE NO LIABILITY,
WHETHERUNDER THIS WARRANTY, OR IN CONTRACT, TORT,NEGLIGENCE OR OTHERWISE, FOR ANY SPECIAL, CONSEQUENTIAL,
ORINCIDENTAL DAMAGE, INCLUDING DAMAGE FROM WATER LEAKAGE. Some states do not allow limitations on how long an implied war-
rantylasts, or for the exclusion of incidental or consequential damages. So the above limitation or exclusion may not apply to you.
ThisLimited Warranty gives you specific legal rights. You may also have other rights which may vary from state to state. We su ggest that you
completethe information below and retain this certificate in the event warranty service is needed. Reasonable proof of the effective date of the
warranty(date of installation) must be presented, otherwise, the effective date will be based on the rate of manufacture plus thirty (30) days.
OriginalOwner ModelNumber
MailingAddress SerialNumber
Dateof Installation
City State ZipCode InstallationSite
DaytimeTelephone Number Contractor/Installer
RAYPAK,INC • 2151 Eastman Avenue • Oxnard, CA93030-9786 • (805) 278-5300 • Fax (800) 872-9725 • www.raypak.com