3. Troubleshooting
If Your Machine Does Not Operate As You Want
When a Message Is Displayed
The following chart contains explanations for the common messages. If other messages appear, follow the instructions as they are displayed.
Note
❒For messages that are not listed here, see General Settings Guide.
Message | Causes | Solutions |
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Cannot detect | Improper original is | Select paper manually, not in Auto |
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original size. | placed. See p.11 “Sizes dif- | Paper Select mode, and do not use |
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| ficult to detect”. | Auto Reduce/Enlarge function. |
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| Place the original on the exposure |
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| glass. See p.13 “Placing Originals on |
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| the Exposure Glass” . |
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| Original is not placed. | Place your originals. |
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Check original | Original is not placed in a | Change the orientation of the origi- |
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orientation. | proper orientation. | nal. |
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Check paper size. | Improper paper size is set. | If you press the {Start}key, copy |
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| will start onto the selected paper. |
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Rotate Sort is not | A size of paper for which | Select the proper paper size. See |
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available with | Rotate Sort is not available | p.33 “Sort”. |
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this image size. | is selected. |
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Cannot punch paper | The Punch function cannot | The following paper sizes are avail- |
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of this size. | be used with paper size se- | able for Punch mode: A3L, B4 |
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| lected. | JISL, A4KL, B5 JISKL, A5KL, |
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| 11"⋅17"L, 81/2"⋅14" L and |
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| 51/2"⋅81/2"KL. Select one of these |
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| sizes. |
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It is over sta- | The number of sheets per | Check the stapler capacity. See p.110 |
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pling capacity. | set is over the staple capac- | “Staple”. |
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| ity. |
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Cannot staple pa- | The Staple function cannot | Select a paper size that can be used |
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per of this size. | be used with paper size se- | in Staple mode. See p.110 “Staple”. |
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| lected. |
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Duplex is not avi- | A paper size not available | The following paper sizes are avail- |
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lable with this | in Duplex mode has been | able for Duplex mode: A3L, B4 |
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paper size. | selected. | JISL, A4KL, B5 JISKL, A5L. |
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| Select one of these sizes. |
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| 77 |
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