3. Troubleshooting

If Your Machine Does Not Operate As You Want

When a Message Is Displayed

The following chart contains explanations for the common messages. If other messages appear, follow the instructions as they are displayed.

Note

For messages that are not listed here, see General Settings Guide.

Message

Causes

Solutions

 

 

 

 

 

Cannot detect

Improper original is

Select paper manually, not in Auto

 

original size.

placed. See p.11 “Sizes dif-

Paper Select mode, and do not use

 

 

ficult to detect”.

Auto Reduce/Enlarge function.

 

 

 

 

 

 

 

Place the original on the exposure

 

 

 

glass. See p.13 “Placing Originals on

 

 

 

the Exposure Glass” .

 

 

 

 

 

 

Original is not placed.

Place your originals.

 

 

 

 

 

Check original

Original is not placed in a

Change the orientation of the origi-

 

orientation.

proper orientation.

nal.

 

 

 

 

 

Check paper size.

Improper paper size is set.

If you press the {Start}key, copy

 

 

 

will start onto the selected paper.

 

 

 

 

 

Rotate Sort is not

A size of paper for which

Select the proper paper size. See

 

available with

Rotate Sort is not available

p.33 “Sort”.

 

this image size.

is selected.

 

 

 

 

 

 

Cannot punch paper

The Punch function cannot

The following paper sizes are avail-

 

of this size.

be used with paper size se-

able for Punch mode: A3L, B4

 

 

lected.

JISL, A4KL, B5 JISKL, A5KL,

 

 

 

11"⋅17"L, 81/2"⋅14" L and

 

 

 

51/2"⋅81/2"KL. Select one of these

 

 

 

sizes.

 

 

 

 

 

It is over sta-

The number of sheets per

Check the stapler capacity. See p.110

 

pling capacity.

set is over the staple capac-

“Staple”.

 

 

ity.

 

 

 

 

 

 

Cannot staple pa-

The Staple function cannot

Select a paper size that can be used

 

per of this size.

be used with paper size se-

in Staple mode. See p.110 “Staple”.

 

 

lected.

 

 

 

 

 

 

Duplex is not avi-

A paper size not available

The following paper sizes are avail-

 

lable with this

in Duplex mode has been

able for Duplex mode: A3L, B4

 

paper size.

selected.

JISL, A4KL, B5 JISKL, A5L.

 

 

 

Select one of these sizes.

 

 

 

 

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