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Ricoh 2075, AFICIO2060 6. Troubleshooting, If Your Machine Does Not Operate as You Want

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6. Troubleshooting

If Your Machine Does Not Operate as You Want

General

Machine Status		Problem/Cause	Action

Please wait.		This message appears	Wait for the machine.
		when you turn on the oper-
		ation switch or change the
		toner bottle.

The display panel is off.		The screen contrast knob is	Set the screen contrast knob to the
		turned to the dark position.	light position for proper viewing of
			the display panel.

		The machine is in Low	Press the {Energy Saver} key to can-
		Power mode.	cel Low Power mode.

		The operation switch is	Turn on the operation switch.
		turned off.

Nothing happens when the		The main power switch is	Turn on the main power switch.
operation switch is turned		turned off.
on.

Memory is full.		The number of scanned	Press the [Delete File] key to delete
		pages exceeds the capacity	unnecessary documents.
		of the hard disk.	⇒ p.66 “Deleting Saved Docu-
			ments”

The function status indica-		The function associated	Press the function key correspond-
tor is red.		with the red indicator has	ing to the indicator. Follow the in-
		been interrupted.	structions displayed in the display
			panel.

The operation switch con-		This occurs in the follow-	Check that the computer does not
tinues blinking and does		ing cases:	control the machine when you turn
not turn off when pressed.		• The machine is in com-	off the main power switch.
		• The machine is in com-
		munication with exter-
		nal equipment.
		• The hard disk is in op-
		eration.

The original images are		You may have loaded the	Load paper into the large capacity
printed on the reverse side		paper incorrectly.	tray (LCT) and a bypass tray with
of the paper.			the print side up, or into a paper
			tray with the print side down. ⇒
			p.116 “B Loading Paper”

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Contents

Infotec 2060 Operating Instructions General Settings Guide What You Can Do With This Machine Basics Page Page TABLE OF CONTENTS 1. What You Can Do With This Machine 2. Basics 3. Combined Function Operations 4. Document Server 5. User Tools (System Settings) 6. Troubleshooting 7. REMARKS 8. Specification Notice Copyrights and Trademarks expat NetBSD Authors Name List How to Read this Manual Notice Safety Information RCAUTION: Positions of Labels and Hallmarks for RWARNING and RCAUTION Page ENERGY STAR Program Specification ❖Recycled Paper Manuals for this Machine Machine Types Page 1.What You Can Do With This Machine Available Functions Page ❖On Demand Printing ❖File Merge Printing ❖Operation from a Computer using user codes Using the User Code ❖Managing items •You can set allowed functions for each user as shown below •You can output list of usage amounts for each user 2. Basics Guide To Components 6.Operation switch 7.Control panel 8.Front cover 9.Paper tray (tray 1-3) 1.Ventilation holes External Options Control Panel 11.Main power indicator and On indicator 12.Operation switch 19.Function Status indicator 13.{Sample Copy} key 14.{Start} key The display panel shows machine status, error messages and function menus When you select or specify an item on the display panel, it is highlighted like . Keys appearing as OK cannot be used Common Key Operations The following keys are common to all screens Connecting the Machine (Network Connections) Requirements Before using this machine, make sure all environmental and electrical require ments have been met. Connect the machine to the host computer using the par allel port, network interface board, or both Network cable requirements ❖Attach both antennas as a unit ❖When moving the machine ❖If the network area provides poor radio environment [Wireless LAN Signal] Connecting to the Ethernet Interface A Turn off the main power switch B Attach the Ethernet interface cable to the 10BASE-T/100BASE-TXport C Turn on the main power switch ❖Indicators on Network Interface Board Connecting to the IEEE 1394 Interface (option) A Attach the IEEE 1394 interface cable to the IEEE 1394 ports Connecting to the USB 2.0 Interface (option) A Attach the USB 2.0 interface cable to the USB port Turning On the Power A Press the operation switch to make the On indicator go off A Make sure the On indicator is off Configuring the Network see the Network Printing Guide Configure TCP/IP when you use pure IP of NetWare 5/5.1 You will need the IEEE 1394 Interface Board (option) You will need the IEEE 802.11b Interface kit (option) Make necessary settings when the communication mode is Ad hoc Mode ❖“Interface Settings/Network” ⇒ p.84 ❖“Interface Settings/IEEE 1394 (option)” ⇒ p.87 ❖“Interface Settings/IEEE 802.11b (option)” ⇒ p.88 ❖“File Transfer” ⇒ p.89 Network Settings When using TCP/IP Acquiring the IP Address from the DHCP Server When using NetWare When using the IEEE 1394 Interface (option) When using the Wireless LAN Interface (option) in 802.11 Ad hoc Mode When using the Wireless LAN Interface (option) in Ad hoc Mode When using the Wireless LAN Interface (option) in Infrastructure Mode E Press the [Exit] key F Print the list of entered settings if necessary A Press the [Printer Features] key B Press the [Config. Page] key G Press the {User Tools/Counter} key Assigning a Delivery Option Setting the Recall Interval Time Setting the Number of Recalls Page 3.Combined Function Operations Changing Modes -LowPower Mode -SystemReset -AutoOff [Print Priority] [Job order] Checking the List A Press the {Job List} key Job List Prev.] Next] C Press the [Detail] key [Detail] D Check the contents of the list. E Press the [OK] key Multi-Access -Sampleoperations |: Simultaneous operations are available →: Operation is performed automatically once the preceding operation ends Page scanned and the [New Job] key appears [New Job] You can scan a document after the preceding job documents are all scanned During stapling, printing automatically starts after the current job Stapling is not available Page Page 4. Document Server Relationship between Document Server and Other Functions Using the Document Server If registered user names are used If unregistered user names are used If user names have not been registered Changing a File Name, User Name, or Password C Press the [File Management] key D Press the [Change File Name], [Change User Name], or [Change Password] key E Enter the new file name, user name, or password, and then press the [OK] key F Press the [OK] key Clear Modes [Printg Odr] To Check Details of Stored Documents 4A Select the document that you want to display detailed informa- tion for B Press the [Detail] key To Search by User Name [Non-programed Name] E Press the [OK] key A Select the document to be printed Stopping printing Changing the number of copies during printing Sample Copy Print First Page Page Settings for the Document Server Page 5. User Tools (System Settings) User Tools Menu (System Settings) ❖Timer Setting ⇒ p.82 “Timer Setting” User Tools Menu (System Settings) Interface Settings Displayed when the IEEE 1394 Interface Board (option) is installed Displayed when the Wireless LAN board (option) is installed Make sure to set when using delivery, TWAIN, document storage, or mail deliv ery ❖File Transfer ⇒ p.89 “File Transfer” ❖Key Operator Tools ⇒ p.90 “Key Operator Tools” Accessing User Tools (System Settings) Settings You Can Change with User Tools ❖Function Reset Timer ❖Interleave Print [Interleave] ❖Output Tray Setting ❖Output: Copier ❖Output: Document Server ❖Output: Printer ❖ADF Original Table Elevation ❖Job List Display Time Output tray settings ❖Paper Tray Priority:Copier (Copier/Document Server) ❖ Paper Tray Priority:Printer (Printer) ❖ Tray Paper Size: (Tray 2,3) ❖Paper Type: Bypass tray 5Note ❖Paper Type: (Tray1-3,LCT) [Tab Stock] ❖Cover Sheet Tray ❖Slip Sheet Tray, Slip Sheet Tray 1/2 ❖Auto Off Timer ❖Energy Saver Timer ❖Panel Off Timer ❖System Auto Reset Timer ❖Copier/Document Server Auto Reset Timer (Copier/Document Server) ❖Scanner Auto Reset Timer (Scanner) ❖Set Date ❖ Set Time ❖ Weekly Timer Code ❖ Weekly Timer: (Monday-Sunday) ❖IP Address ❖Sub-netMask ❖Gateway Address ❖Network Boot ❖Effective Protocol ❖NW Frame Type ❖LAN Type ❖Parallel Timing ❖Parallel Communication Speed ❖Selection Signal Status ❖Input Prime ❖Bidirectional Communication ❖IP over ❖SCSI print (SBP-2) ❖Bidirectional SCSI print ❖SSID Setting ❖Channel ❖Wireless LAN Signal ❖WEP (Encryption) Setting ❖Transmission Speed ❖Return to Defaults ❖ Delivery Option ❖ Scanner Recall Interval Time ❖ User Code Management ❖ Key Counter Management ❖Key Operator Code ❖Display/Print Counter C Press the [Key Operator Tools] key D Press the [Display/Print Counter] key E Press the [Print Counter List] key ❖Display/Clear/Print Counter per User Code ❖ Address Book Management • [Program/Change] •[Delete] ❖Address Book: Program/Change/Delete Group •[Program/Change] CPress the [Key Operator Tools] key DPress the [Address Book:Change Order] key ❖Address Book: Edit Title D Press the [Address Book: Edit Title] key ❖ Address Book: Select Title ❖ Auto Delete File ❖Delete All Files [Yes] ❖Display Password with Stored File ❖Key Operator's E-mailAddress ❖AOF (Always ON) User Codes To Register a User Name and Key Name To Select the Title Changing a User (Destination) Name or Key Name Changing a Title Changing a User Code To change Available Functions To clear a User (destination) To delete the User Code To print the number of copies (counter) for each user code To print the number of copies (counter) for all user codes To clear the number of copies (counter) for each user code To clear the number of copies (counter) for all user codes E-mailDestination To register the user (destination) name and key name To select the title Using as a Sender Setting a password To change the e-mailaddress To change the password To clear only the e-mailaddress To clear all the informations for the user Registering E-mailDestinations to a Group Registering E-mailDestinations to a Group E Press the user (destination) key that you want to register in a group F Press the [Group] key [Group] G Select a group to which you want to register the e-maildestinations Page To change a group name or the key display To change a title To change a registration number Entering Text Entering letters Deleting characters Page 6. Troubleshooting If Your Machine Does Not Operate as You Want Page Page B Loading Paper When the whole tray is pulled out When the left half of the tray is pulled out C Gently push the paper tray in until it stops Loading Paper in Tray 2 and A Open the top cover of the large capacity tray (LCT) B Load the paper in the tray along the edge on the left C Press the {Down} key Down Loading Paper in the Interposer B Adjust the paper guides to the paper size Suspend Copy when using Finisher 3000B (100–SheetStaples) D Adding Toner Replacing Toner x Clearing Misfeeds Page Page Page Page Page Page Page Page Page Changing the Paper Size To adjust the paper size to one not available on the paper size selector d Adding Staples d Adding Staples Page Page Page Page e Removing Jammed Staples eRemoving Jammed Staples Page Page Page Page y Removing Punch Waste D Close the front cover of the finisher Page 7. REMARKS Do's And Don'ts Toner Where to Put Your Machine Page Rear: more than 5 cm (2") Front: more than 70 cm (27.5") Right: more than 4 cm (1.6") Left: more than 5 cm (2") Maintaining Your Machine Other Functions Printing inquiry information [English] Displaying the Total Counter A Press the {User Tools/Counter} key. B Press the [Counter] key C To print a counter list, press the [Print Counter List] key [Print Counter List] 8. Specification Mainframe ❖Copy paper size: ❖Copy paper weight: ❖Non-reproductionarea: ❖First copy time: ❖Copying speed: (Type 1) ❖Reproduction ratio: ❖Maximum continuous copy run: ❖Copy paper capacity: ❖Power consumption: •Complete system *1 ❖Dimensions (W ⋅ D ⋅ H up to exposure glass): Type 1,2: 690 ⋅ 750 ⋅ 985(1165 *1 ) mm, 27.2" ⋅ 29.6" ⋅ 38.8"(45.9" *1 ) *1 The height include the document feeder ❖Space for mainframe (W ⋅ D): ❖HDD: ❖HDD (Document Server): ❖Capacity: Maximum number of stored documents: Maximum pages of stored documents: ❖Mode: ❖Original size: ❖Original weight: ❖Number of originals to be set: ❖Maximum power consumption: Mailbox (option) Booklet Finisher (option) ❖Stack capacity after stapling ❖Staple position: ❖ Stack capacity after stapling ❖ Staple position: ❖ Saddle stitch paper size: ❖ Saddle stitch paper weight: ❖ Saddle stitch capacity: Finisher 3000M (50-SheetStaples) (option) Page Finisher 3000B (100-SheetStaples) (option) Page Copy Tray (option) Large Capacity Tray (LCT) (option) Interposer (option) Punch Unit (option) Page Others Copy Paper tray, contact your service representative The optional tab sheet holder is required The paper size is detected automatically Select the paper size in System Settings. ⇒ p.79 “Tray Paper Size: (Tray 2,3)” Press the [Bypass] key, and the {#} key, and then select the paper size ❒If you use damp or curled paper, a misfeed may occur ❒When loading paper in the paper trays 1-3,place the copy side face down ❒When loading paper in the bypass tray, place the copy side face up ❒Do not use paper for inkjet printers L. ⇒“Copying from the Bypass Tray” in the Copy Reference Page Page INDEX {Energy Saver} key Interrupt {Job List} key Sample Copy Start Page MEMO