Troubleshooting

 

 

Message

Causes

Solutions

 

 

 

 

 

 

 

Scanned pages ex-

The number of scanned

If you want to store scanned origi-

 

 

ceeded max.

pages exceeds the capacity

nals as a file, press [Store File]. The

 

 

number. Do you

per file of the Document

originals are stored as a file in the

 

 

want to store the

Server.

Document Server. If you do not

 

 

 

want to store any scanned originals,

 

 

scanned pages as a

 

 

 

 

press [No]. Scanned data will be

 

 

file?

 

 

 

 

cleared.

 

 

 

 

 

 

 

 

 

 

 

Magazine or Book-

You selected the Magazine

Make sure originals for the Maga-

 

 

let mode is not

or Booklet function for

zine or Booklet function are scanned

 

 

available due to

originals scanned using

using the same function.

3

 

mixed image mode.

different functions, such as

 

 

copy and printer.

 

 

 

 

 

 

 

 

 

 

 

 

Cannot copy. Orig-

The Document Server func-

To cancel a job being processed,

 

 

inal is being

tion is in use.

press [Exit], and then press the {Doc-

 

 

scanned by another

 

ument Server}key. Next, press the

 

 

function.

 

{Clear/Stop}key. When the message

 

 

 

”[Stop] key was

 

 

 

 

 

 

 

 

pressed.Stop storing?”

 

 

 

 

appears, press [Stop].

 

 

 

 

 

 

 

You do not have the

The use of this function is

Contact the administrator.

 

 

privileges to use

restricted to authentified

 

 

 

this function.

users only.

 

 

 

 

 

 

 

 

Authentication has

The entered login user

Inquire the user administrator for

 

 

failed.

name or login password is

the correct login user name and

 

 

 

not correct.

login password.

 

 

 

 

 

 

 

 

The machine cannot per-

Contact the administrator.

 

 

 

form authentication.

 

 

 

 

 

 

 

 

The selected

You have tried to delete

Files can be deleted by the person

 

 

file(s) which you

files without the authority

who created the file. To delete a file

 

 

do not have access

to do so.

which you are not authorized to de-

 

 

privileges to

 

lete, contact the person who created

 

 

 

the file.

 

 

could not be de-

 

 

 

 

 

 

 

leted.

 

 

 

 

 

 

 

 

 

“Updating the des-

The destination list is being

Wait until the message disappears.

 

 

tination list...

updated from the network

Do not switch off the power while

 

 

Please wait. Spec-

using SmartDeviceMonitor

this message is displayed.

 

 

ified destina-

for Admin.

 

 

 

Depending on the number

 

 

 

tion(s) or

 

 

 

sender's name has

of destinations to be updat-

 

 

 

been cleard.” ap-

ed, there may be some de-

 

 

 

lay before you can resume

 

 

 

pears,and operations are

 

 

 

operation. Operations are

 

 

 

not possible.

 

 

 

not possible while this

 

 

 

 

 

 

 

 

message is displayed.

 

 

 

 

 

 

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