88
Warranty
Communication problems linked with a poor environment, especially:
Problems accessing and/or logging onto the Internet, such as breakdowns of the access network, the failure of the subscriber's or his
correspondent's line, transmission fault (poor geographic coverage by radio transmitters, interference, dist urbance, fai-lure or poor quality
of phone lines...), a fault inherent to the local network (cabling, file server, user phone) and/or t ransmission network fault (interference,
disturbance, failure or poor quality of the network...).
Change of parameters of the cellular network made after the phone was sold.
Supply of new software versions.
Current servicing work: delivery of consumables, installation or replac ement of these consumables...
Call-outs for phone or software modified or added without the written consent of SAGEM SA.
Faults or disruptions resulting from the use of products or accessories not compatible with the phone.
Phones returned to SAGEM SA without having complied with the return procedure specific to the phone cove-red by this warranty.
The opening or closing of a SIM operator key and call-outs resulting in the non-operation of the phone result ing from the opening or closing
of SIM operator key done without the agreement of the original operator.
5.In the cases of warranty exclusion and of expiry of the warranty period, SAGEM SA s hall draw up an estimate to be given to the customer
for acceptance before any call-out. The repair and carriage costs (there and back) given in the a ccepted estimate will be charged to the
customer.
These provisions are valid unless a special written agreement has been made with the customer. If one of the provisions t urns out to
infringe a legally essential rule that consumers could have the benefit of under the national legislation, this provision will not be ap plied,
but all other provisions will remain valid.