Troubleshooting
PROBLEM - SITUATION | ACTIONS |
Quality reception when calling | Avoid placing your fingers on the top of the phone, where the aerial is |
| integrated: the phone will have to use full strength to establish a quality |
| transmission. |
Impossible to send message | Check that the message centre number is correctly entered. |
| To do so, please select the menu Messages, select Options, select MSG |
| centre n° and check the number entered. Please contact your network |
| provider to get this number. |
No answer phonebox | Check that the SIM card does offer this service. |
| Program the call to be forwarded to answer phone using the information |
| provided by the operator. |
| Check that the SIM card used offers this service. Try to make a call to check |
| that phone and network are operational. |
| Check if the answer phone number is properly configured. To do so, go to |
| the Calls menu, select Voicemail and check the number. Otherwise, enter |
| your operator’s answer phone centre number. |
If answer phone icon flashing | Call the answer phone and listen to the new messages to make it disappear. |
In WAP context: | Switch off and then switch phone back on. |
SERVER NOT ANSWERING |
|
message |
|
Logon to home page impossible | In the WAP menu, Clear the cache. |
Operator name does not appear on Go into the Settings menu, select Networks, then Selection. Wait until the
screen | operator appears, select it and validate. | |
| If the Operator logo is present (depending on model), activate the display | |
| (Settings/Display/Operator logo). | |
How do I (un)lock the keypad? | Press the | key, then the navigation stick. |
How do I switch to silent mode? | Hold the | key down unless ring tone sounds, when a short touch is |
| enough. |
|
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