Troubleshooting

PROBLEM - SITUATION

It is impossible to switch the phone on

ACTIONS

Remove and replace the battery.

If you still cannot switch the phone on, charge the battery:

-Put it on charge for at least 15 minutes before switching it back on again.

-Check if the battery icon is scrolling up and down.

-If so, the phone is charging.

-If not, please take the charger out and put it back on again. Please check that the charging icon is scrolling up and down.

-If you still cannot switch the phone on, please disconnect the charger, put it back on again and please repeat that manipulation several times.

-If the charging icon is still not scrolling up and down, please contact your after-sales services.

-When the charging icon has stopped scrolling up and down, the battery is charged.

Battery status unknown

The phone does not recognize the battery. Please check the position of the

 

battery.

LOW BATTERY

This message is displayed when the battery becomes too weak. The phone

 

switches itself off automatically. Put the phone on charge.

SIM not present

Check if the SIM card is present and properly positioned / inserted.

 

Check the condition of the SIM card. If damaged, please go back to the

 

operator's shop for advice. Contact your after-sales service if the message

 

persists.

Incorrect PIN code

An incorrect PIN code has been entered. Be careful! Three incorrect PIN

 

codes will block the SIM Card.

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Sagem MyX-8 manual Troubleshooting, It is impossible to switch the phone on, Battery status unknown, SIM not present